Company Overview
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the job
Company Description
Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
What Is In It For You
Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
Job Description
Fairmont Chateau Lake Louise is seeking a dynamic Restaurant Manager. Reporting to the Assistant Director of Food & Beverage, this position will be responsible for the effective and efficient day-to-day operation. This position is ideal for the individual who aspires to increase department head level experience, manage multiple operations and continue the growth towards the next management level in Food & Beverage. Let’s take your career to new heights.
What You Will Be Doing
Develop and enhance Fairmont service standards through disciplined administration of departmental Standard Operating Procedures
Enhance the leadership skills of the additional leaders in the Outlet. This includes the development of decision-making skills, performance management techniques, function planning ability, process mapping and analysis, and sense of urgency and ownership
Ensure effective working relationships and clear communication is maintained with all colleagues and leaders in the restaurant and other departments
Develop and administer the departmental Employee Engagement Survey Action Plan
Critically assess procedures, policies, and methods of operation and alter them where necessary
Ensure the financial success of the department by monitoring productivities, revenues and costs. To proactively implement appropriate procedures or programs wherever necessary
Liaise with the kitchen to ensure that a common vision is shared
Create and implement all beverage menus within the department as well as work closely with the kitchen on the creation of all food menus
Liaise with other Food and Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a unified force
Ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
Participate in the budgeting process of the department by establishing clear and precise priorities for operational and renovation capital expenditures
Develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health and Safety standards are met.
Ensure departmental participation in all hotel-wide environmental initiatives, and to develop departmental specific environmental initiatives
Achieve or exceed all targeted objectives as it relates to our pillars (VOS, EOS, etc.)
Ensure the successful seasonal transition of the restaurant
Attend Leadership meetings, daily convention, pre-convention and other meetings as required
Departmental payroll administration
Ensure a clean and safe working environment, and actively participate in health and safety initiatives
Adhere to all hotel environmental policies and initiatives
Carry out any other tasks as assigned
Qualifications
Previous F&B department head level experience required
Must have strong, proven leadership qualities and management skills
Working knowledge of Micros, Microsoft applications and Restaurant Manager an asset
Post-Secondary Degree in Hospitality or Food and Beverage Management an asset
A demonstrated ability to delegate tasks to team members and follow up on same – ensuring results
Self‑motivated, with the ability to make effective decisions
Demonstrates initiative, and the ability to multitask and work with minimal supervision
Ability to maintain high service levels under pressure
Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.
Ability to consistently stand and walk through out shift
How to Apply
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