Company Overview
The ENTERTAINER (B2C): Founded in 2001 by Donna Benton, based in Dubai, the ENTERTAINER is the leading provider of 2-for-1 offers from well-known dining, leisure, entertainment, beauty and hotel brands across the Middle East. The company successfully transitioned from a print publication to a data-driven, tech company with the launch of the award-winning ENTERTAINER app in 2013. The ENTERTAINER offers location-specific products for Dubai, Abu Dhabi, Qatar, Oman, Bahrain, KSA (Riyadh, Jeddah & Eastern Province), Kuwait, Egypt and Singapore – with over 10,000 merchants globally. The ENTERTAINER business (B2B): The ENTERTAINER business creates easy-to-use and cost-effective app platforms that leverage incentives to help connect businesses with their customers and employees. Each platform can be adapted to suit any business, and clients can choose from a variety of features that best serve their brand and budget. The app solutions are fully customisable and may be white-labelled, co-branded or even embedded into any business’s existing app. The business division works with more than 250 partners globally and offers our clients loyalty solutions that allow them to leverage the ENTERTAINER model, venues, offers and more as a means of rewarding and delighting their employees and/or customers.
About the job
About Us
The ENTERTAINER is a leading digital company whose main goal is to add value to consumers by bringing them the best incentive offers globally. We are a data-driven, 100% digital, tech company. Providing first-rate offers across renowned dining, leisure, entertainment and hotel brands worldwide, the ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we go. We believe that “experience is everything”, resulting in our passion for creating unforgettable experiences for both our customers, partners and employees.
The Team
The Sales Team’s mission is to ensure that we build an amazing product each year by providing a great selection of offers to our members on the app, including dining, beauty, fitness, leisure, entertainment, retail and services across all seven Emirates, Oman, Qatar, Bahrain Kuwait, KSA and Singapore. We build long-lasting relationships with our merchant partners to ensure successful and ongoing collaborations between the two parties and have offers available on the app that would cater to any taste and any occasion all year around. Our “feet are always on ground” as we continuously keep an eye on new projects, developments and venues openings across the designated territory with a view to securing their participation on the app.
As an Account Manager you will
- Manage accounts in the assigned territory with a view to securing merchant participation, retention, advertising revenue and driving redemptions
- Build and maintain relationships with merchant partners and support them throughout the year with tactical promotions
- Seek new business targeting the F&B, Leisure, Entertainment, Beauty & Fitness industries
- Manage sales cycles from prospecting to closing across your territory
- Utilize available data effectively to retain merchants’ year on year
- Communicate and sell new products and initiatives to the merchant base
- Prepare a variety of status reports, including daily activity, closings, follow-ups, and adherence to KPIs
- Monitor market and competitor activities
- Have effective communication skills, both verbal and written, with the ability to articulate technical concepts to non-technical stakeholders
- Have a team player mentality with the ability to collaborate effectively across departments and all levels of the organization
- You must be self-motivated, driven and have the need to continuously learn and stay updated on Salesforce best practices and industry trends
- Havestrong organizational skills with the ability to manage multiple tasks and projects simultaneously as well as manage your own time
You’ll enjoy and succeed in this job if
- You are persistent – you don’t take “no” for an answer and easily come up with a solid argument and negotiate professionally; you go above and beyond to get what you need
- You are customer focused – you listen, you understand, you are able to determine your clients’ needs and deliver speedy and quality results that will benefit both parties
- You demonstrate initiative – you don’t have to be told to get your ‘feet on the street’ and start signing new merchants; you are able to work independently without a close supervision from your manager and do not have to be chased for results
- You are highly organized – you are detail oriented and excellent at prioritizing to get things done in a fast-paced environment; you’re not easily overwhelmed and able to look after 300+ accounts at the same time
- You are data driven – you love using data to create case studies & make projections and present them to the clients
- You are a great communicator – you love meeting new people and building relationships with them; you can start a conversation with anyone at any time, you know how to communicate tactfully, whatever the situation and adapt accordingly
- You are a strong team player – you love working collaboratively in a team locally and globally
- You are highly adaptable – you welcome change and have the ability to problem solve, prioritize and execute within short time frames
- You are eager to learn – you have a commitment to constantly developing yourself
- You follow new trends in the market – you know the competition and their strengths & weaknesses
What We’re Looking For
- 2-4years of local B2C or B2B sales experience in hospitality, F&B, media, retail, or FMCG industries
- You should be familiar with the territory’s business environment and trends
- You should have a car and know your territory inside and out as we spend a lot of time on the road
- Advanced skills in Microsoft Office – Outlook, Excel, Word, PowerPoint
- You should be fluent in English & Arabicother languages are a plus
What We Offer
- Competitive salary and benefits package
- Opportunity to work with a dynamic and innovative company
- Chance to contribute to the growth and success of a well-known UAE brand
How to Apply:
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