Company Overview
ECCO Select is recognized as an innovative technology leader providing proven IT services, solutions and staffing to meet your long-term strategic goals and your most urgent business priorities. The Company was established in 1995 and services a diverse client base. ECCO Select offers a host of specialized technology solutions tailored to each client’s unique requirements. Services Offered * Consulting Solutions * Application & Software Development * Architecture * Data Management * Managed Services * Program Management * Rapid Deployment * Security * System Integration * IT Staffing & Professional Services Combining unparalleled expertise as a staffing firm and our full-time consultant staff of over 200 industry experts, ECCO Select’s customer-focused delivery model utilizes a broad-spectrum approach that interacts with your company at every level. This enables ECCO Select to anticipate your IT needs and delivers solutions that scale in an ever-changing technology environment. The end result is a responsive, flexible, reliable, high-quality services standard that supports and accelerates your business success. Industries Served * Energy & Resources * Financial Services * Government * Healthcare * Technology & Telecommunications * Transportation & Logistics A minority and woman-owned business, ECCO Select has earned a reputation for delivering effective communications, aligning high-caliber skill sets and providing specialized IT services. ECCO Select is an equal opportunity employer.
About the job
We have two part time, 10+ month contract roles. Schedules are as follow:
Role # 1: 30 hours/week (Monday-Friday, 4:00 pm – 10:00 pm)
Role # 2: 20 hours/week working the following hours:
- Fridays: 11am – 3pm
- Saturdays: 11am – 7pm
- Sundays: 11am – 7pm
Please note, the role is remote, but candidates must be located within the Wawa footprint (PA, NJ, MD, VA, DE, FL).
Seeking experience with Crisis Communication.
Experience with Wawa or similar retail/food brands is a plus
Experience in social media that can respond to comments made to Wawa
Key Qualifications/Tools/Technologies:
Experience in social media community management, particularly in a customer-facing capacity
Strong written and verbal communication skills
Familiarity with social media management tools and platforms
Ability to work independently and manage time effectively
Experience with Wawa or similar retail/food brands is a plus
Role and Responsibilities
- Contribute to and learn from a team of social media experts
- Participate in community management, sharing best practices and monitoring channels
- Copywrite and post creative responses for comments on social posts that channel the brand voice and tone
- Facilitate positive community discussion on social channels
- Moderate and flag comments that may put the brand at risk or speak to a community challenge or crisis
- Identify brand advocates when possible, engage creators and influencers when relevant
- Implement, track, and report on KPIs to measure performance against strategic goals, identify emerging trends, and provide insights about the drivers of performance
- Schedule posts from the social media content calendar into a social media management tool or platform, ensuring quality and brand guidelines are met
- Educate the client and internal teams on social media marketing best practices
- Add to social media and social strategy thought leadership
- Participate in guiding client visioning for how social channels should mature and the client’s social goals
Preferred Qualifications
- 2+ years of social media experience
- Strong grammar skills and a passion for accuracy
- Confidence to implement and optimize community strategy for brand(s)
- Unquenchable curiosity and passion for social platforms and trends
- Hands-on experience with social media channels and social media management tools
- Examples of designing social media monitoring and community management strategy may be required
- Experience building reports with social media metrics
- Global marketing experience is a plus
- Agency experience preferred
How to Apply:
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