Company Overview

We help power the global growth of FinTech by making the placements that matter. We always have. Specialising in FinTech – and only FinTech – we are the established recruitment pioneers for sales, tech and product professionals. The essence of our success is our unequalled partnership approach with our clients and candidates. It’s not what we do that makes the difference, but how we do it. Our culture, insight and depth of expertise make us exceptionally valued, trusted confidants and advisors. And this is why we succeed in making the deals that others can’t quite reach. We provide a niche, specialist, more personalised, and supremely professional service. We’ve lived and breathed FinTech from its beginnings. Our consultants all have an unrivalled depth of knowledge in their specialist areas. Whether it’s RegTech, RiskTech, QuantTech, WealthTech or TaxTech…Front to back office, we get it. We know what’s latest, what’s next – and what it takes to succeed. We are never fazed by a challenge, never beaten by a brief. And we are exceptionally supportive of our clients and candidates – sharing insights and counsel – to ensure you achieve your goals and ambitions. As international FinTech specialists, we work with companies large and small across established and emerging FinTech markets. Just as FinTech has spread its global reach, so have we. Our international network, knowledge and experience are unrivalled. Wherever you are and wherever you’re going, we’re helping FinTech businesses and people grow and thrive.

About the job

Sterlings are currently partnered with a Wealth Management Company who are currently seeking an Application Support Team Lead who will be responsible for leading a team of technical specialists across a range of vendor and internally developed financial applications.

The team lead will be responsible for the prioritisation and delivery of incident and project work carried out by the team. Other key duties will include taking the lead in detailed technical analysis and major incident resolution.

The role will also involve ensuring that all SLAs, SLOs and KPIs are achieved, resolve all breaches and work with the Application Support Manager to produce monthly reports on all agreed targets for the team.

Whilst running the team, this person will also act as the escalation point for any major issues impacting the delivery of application services. This will mean chairing and direct Major Incident bridge calls, manage communication to stakeholders, carry out root-cause analysis where appropriate, provide postmortem report and resolution remediation.

Requirements;

Lead a support team within Financial Services, ideally an understanding on trading, middle office.
Have experience of people management. Future proof team.
Incident management.
Dynamic/integrity/passion.
Resilience/change management.
Growth Mindset/forward thinker.
Improve processes and procedures and streamlined processes.
Technical skills across SQL, SSRS, PowerShell, Azure, highly beneficial.

APPLY

Application Support Team Lead – Wealth Management

Company Overview

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