Job Description
Join Our Team as an Online Assistant – A Key Role in Retail Operations
Are you passionate about food, shopping, and delivering great service? A career as an Online Assistant could be the perfect fit for you! This hands-on role is essential in making sure our customers receive their orders efficiently, from the moment they place an order to when it arrives at their doorstep. Whether picking high-quality products on the shop floor, processing orders in our online warehouse, or working alongside drivers to load vans, every task contributes to an excellent customer experience.
What You’ll Do as an Online Assistant
- Carefully pick customer orders, ensuring quality and accuracy.
- Process online orders and assist with customer queries in the warehouse.
- Work with online drivers to load vans on time.
- Use technology to track and complete order processing.
- Handle shopping containers weighing up to 15kg.
Who We’re Looking for in an Online Assistant
- Someone who enjoys working in a fast-paced, hands-on environment.
- A detail-oriented team player who takes pride in customer satisfaction.
- Comfortable working with new technology and adapting to change.
- Physically active and able to lift, move, and load items efficiently.
Benefits of Being an Online Assistant
- Competitive pay, plus a £2.45 hourly nightshift premium (midnight – 5 AM).
- Colleague discount – 10% off at Sainsbury’s, Argos, Tu, and Habitat (increases to 15% on select days).
- Free food and hot drinks in-store.
- Shopping discounts on gyms, restaurants, travel, and retail vouchers.
- Generous holiday entitlement and family leave benefits.
- Pension contributions matched by Sainsbury’s (4-7.5%).
- Share schemes to invest in Sainsbury’s shares at discounted prices.
- Wellbeing support, including access to confidential employee assistance programs.
Apply Today to Become an Online Assistant
If you thrive in a dynamic work environment and enjoy delivering excellent service, apply now and start your career as an Online Assistant with us.