About Slalom
Slalom is a people-first business and technology consulting firm that prioritizes outcomes to deliver exceptional value—always. We collaborate with leaders who demand more, so we bring more.
With 52 offices across 10 countries, our agile teams work hand-in-hand with clients, delivering powerful customer experiences, innovative solutions, and new business opportunities. Our expertise spans strategy to execution, combining deep roots in technology and data to tackle complex challenges, enhance operations, and drive sustainable growth. We take the time to understand your purpose, your customers, and their needs, ensuring our approach aligns with your unique vision.
Founded in 2001, Slalom was built to disrupt the consulting industry. Over the past 25 years, our rapid organic growth—without acquisitions or external investment—reflects our unique approach and unwavering commitment to becoming the world’s most customer-focused and employee-empowered consulting firm. We proudly serve a vast array of clients, including Global 1000 enterprises, mid-market businesses, emerging companies, and over 500 public sector organizations, foundations, and universities.
At Slalom, humanity is at the core of everything we do. Our approach is different—we lead with authenticity, empathy, and a deep understanding of our clients’ cultures, objectives, and customers. We are problem solvers, strategic advisors, and tireless champions, standing by you every step of the way to help you anticipate challenges and achieve your goals.
Business Operations Analyst
Role Overview
The Business Operations Analyst will oversee the end-to-end operations of individual client accounts and client group portfolios, managing up to $50M in annual revenue.
Key Responsibilities
- Maintain sales, opportunity, and staffing data in Salesforce, supporting pursuit leads.
- Facilitate the deal review process and governance with senior leadership.
- Support monthly, quarterly, and annual account planning efforts.
- Manage strategic account onboarding, including background checks, credentials, and equipment setup.
- Monitor engagement financials, partnering with delivery teams to mitigate risks.
- Analyze data from Power BI, Salesforce, and other platforms, providing meaningful insights for decision-making.
- Influence senior leaders to adopt operational excellence best practices.
- Assess business risks and provide updates to the Market Chief of Staff.
- Act as a liaison between the Engagement Management Office and global services teams to troubleshoot and support lifecycle processes.
- Drive global initiatives and support process improvements across the business.
Location
- Hybrid role based in the Slalom Minneapolis office, with 1-3 days per week onsite.
Required Qualifications
- Bachelor’s degree in Business, Communications, or a related field (or equivalent experience).
- 2-4+ years of professional experience.
- Strong problem-solving skills, capable of breaking down complex issues.
- Excellent written, verbal, and visual communication, translating data into insights.
- Strong interpersonal and collaboration skills across teams and stakeholders.
- Growth mindset with a willingness to learn and adapt.
- Proactive, detail-oriented, and takes ownership of tasks and projects.
Preferred Qualifications
- Ability to synthesize complex data to drive informed decision-making.
- Experience in business operations, process improvement, and data analysis.
- Familiarity with Salesforce or other CRM platforms.
- Exposure to consulting methodologies, operational analytics, or data governance.
- Professional services industry experience is a plus.
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