Job Description
Store Assistant – Norwich (Heigham)
Location: Norwich, Heigham
Hours: 16 hours per week
Salary: Competitive + Benefits
About the Role
As a Store Assistant, you’ll be the face of Toolstation, helping customers find what they need while also managing deliveries, stocking shelves, and keeping the store organized. This is a hands-on role where no two days are the same. Our stores operate between 7 AM – 8 PM, so flexibility for early starts and late finishes is required.
What You’ll Do
Customer Service: Provide friendly, efficient assistance, ensuring every customer has a great shopping experience.
Stock Management: Handle deliveries, unpack stock, and ensure shelves are well-stocked and organized.
Store Maintenance: Keep the store clean, tidy, and presentable at all times.
Sales Support: Promote Toolstation Club and Trade Accounts, helping customers access exclusive deals.
What We’re Looking For
A positive attitude: Friendly, approachable, and eager to help.
Reliability: Show up on time, be a team player, and support your colleagues.
Enthusiasm: No retail experience needed – just a willingness to learn and work hard.
What You’ll Get
22 days holiday + bank holidays
Company pension scheme & life assurance
Bonus scheme & cycle-to-work program
20% discount across all Travis Perkins companies
Wellbeing support via Aviva Digicare+
Recognition awards & financial support programs
Why Join Toolstation?
Toolstation is one of the UK’s fastest-growing multi-channel retailers of tools and building supplies. As part of Travis Perkins plc, we offer fantastic career progression opportunities, with many of our managers starting as Store Assistants. Whether you’re looking for a short-term role or a long-term career, we’ll support your growth every step of the way.
Ready to Apply?
Join us as a Store Assistant and take the next step in your career!