Job description
At Champneys Eastwell Manor, we’re seeking a dedicated Food & Beverage Assistant to provide exceptional service to our guests. In this role, you’ll gain comprehensive knowledge of our daily menus and ingredients, ensuring a memorable dining experience for all patrons. Your professionalism and passion will contribute to driving sales within the department and upholding the esteemed reputation of Champneys.
Key Responsibilities:
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Maintain Presentation Standards: Ensure all food and beverage areas are inviting and meet the high expectations of our guests.
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Understand Dietary Requirements: Possess a thorough knowledge of dietary needs, calorific values, and basic nutrition to assist guests with their menu selections.
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Manage Reservations and Orders: Handle reservations, take orders, and deliver food and beverages promptly and accurately.
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Uphold Cleanliness: Keep working and dining areas, including cellar spaces, clean, safe, and hygienic to maintain the quality of our offerings.
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Prepare Service Areas: Set up restaurant and bar areas in line with company standards and procedures to ensure seamless service.
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Deliver Exceptional Service: Serve guests with professionalism, taking every opportunity to upsell and enhance their experience.
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Manage Stock Rotation: Rotate bar stock and maintain sales displays according to company and hotel guidelines.
Benefits:
As a valued member of the Champneys family, you’ll enjoy a range of benefits designed to promote health, wellness, and professional growth:
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Health, wellness, and wellbeing incentives.
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Complimentary Champneys experiences, such as overnight stays or ultimate spa days.
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Access to in-house social media connecting our Champneys family.
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Engaging colleague events that motivate and reward.
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Discounted stays for you, your friends, and family at any of our hotels or resorts.
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A complimentary spa day upon completion of your probationary period.
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50% discount on all Champneys products.
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Generous discounts on partner products, including Elemis and Clarins.
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Discounted membership to our exceptional health clubs.
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Access to Merlin Entertainments attractions.
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Incentives for introducing friends to the Champneys team.
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Celebrations for long service milestones.
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Free parking facilities.
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Professional uniform provided.
Join us at Champneys Eastwell Manor and become an integral part of our mission to help guests relax, rejuvenate, and achieve optimal wellbeing.