Job Description
Start Your Career as a Retail Sales Assistant with Travelex
We’re looking for a friendly and motivated Retail Sales Assistant to join our team at Asda Travel Money, Birmingham Queslett. As a Retail Sales Assistant, you’ll provide excellent service, help customers with their travel money needs, and enjoy a dynamic work environment. This is a fantastic opportunity for anyone passionate about customer service and looking for a flexible, part-time role with growth potential.
Job Type: Permanent, Part-Time
Hours per week: 16 hrs
Salary: £12.50/hour + performance-based bonuses up to 7.5% of base salary
Working Pattern: Flexible shifts, Monday to Sunday (rota provided)
Why Join Travelex as a Retail Sales Assistant?
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Access to a voluntary benefits package including private medical, dental, and critical illness cover
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Discounts on health checks, allergy and intolerance tests
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Employee wellness programs focusing on mental, physical, and financial wellbeing
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Exclusive employee discounts through Bravo Benefit
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Flexible shift patterns with opportunities for overtime
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25 days holiday (pro-rata) plus bank holidays, with options to sell additional days
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Monthly bonus potential based on performance targets
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Pension with Scottish Widows
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Career progression and full support from our dedicated training team
Retail Sales Assistant Responsibilities
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Build strong customer relationships by understanding their travel and currency needs
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Become a trusted advisor on Travelex travel money products and services
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Accurately handle foreign exchange transactions
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Achieve performance goals and ensure compliance with operational procedures
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Process online FX requests and assist with daily deliveries
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Uphold legal, financial, and regulatory standards
What Makes a Great Retail Sales Assistant?
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Numerical Confidence: Able to manage large sums of cash and currency conversions daily
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Strong Communicator: Naturally builds connections with customers and listens attentively
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Motivated to Succeed: Driven to deliver a positive customer experience and make an impact
Retail Sales Assistant Application Process
Step 1:
Initial screening by our Talent Acquisition team or Bureau Manager
Step 2:
Online interview + short numerical test
Step 3:
In-person visit to the bureau to meet the manager and observe the working environment
Step 4:
Successful candidates will receive a formal offer. We provide full feedback to all applicants
About Travelex
Founded in 1976, Travelex is a global leader in foreign exchange. Operating in over 20 countries with 1,550+ locations including top airports and high street stores, we’ve made it easier for millions to access international money services. Our mission is simple — to provide fast, reliable, and secure travel money solutions across the globe.