Job Description
We are looking for an enthusiastic Cafe Assistant to join our warm and welcoming team at the Hospice of the Good Shepherd in Backford, Chester. This permanent, part-time role offers 18 hours per week, Monday to Friday. The successful Cafe Assistant will work alongside volunteers to serve freshly made food and drinks to customers supporting the hospice. Excellent customer service and previous experience in a busy café, coffee shop, or restaurant are essential.
This rewarding role involves preparing food, taking orders, and delivering friendly service while managing your time efficiently. Be part of a team making a real difference to patients and families receiving specialist palliative care in our community.
About the Hospice
The Hospice of the Good Shepherd provides compassionate, specialist care for individuals with life-limiting illnesses and their families. Based in Backford, Chester, our services extend through Chester, Ellesmere Port, and surrounding areas.
Our dedicated team includes medical, nursing, and support professionals, along with volunteers contributing in every department — from fundraising to catering. Our mission is built on care, dignity, respect, and teamwork.
Role Responsibilities
Cafe Assistant: Key Tasks
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Serve customers, take orders, and prepare light meals and drinks.
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Work alongside volunteers to maintain a welcoming café environment.
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Ensure high standards of food hygiene and customer care.
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Manage time effectively in a fast-paced café setting.
Why Become a Cafe Assistant at the Hospice?
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Make a genuine difference in a charity-led environment.
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Work closely with volunteers and staff to support vital hospice services.
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Be part of a friendly, supportive team providing care to the community.
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Access to a range of staff benefits and wellbeing initiatives.
Key Benefits
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Defined Contribution Pension scheme.
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NHS terms and conditions for relevant clinical roles.
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Salary sacrifice schemes (cycle to work, home tech, holidays).
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Employee Assistance Programme with 24/7 confidential support.
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Blue Light Card and high street discount schemes.
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28+ days holiday (plus bank holidays), increasing with service.
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Free on-site parking and café staff discount.
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Wellbeing initiatives and Mental Health First Aiders.
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Flexible and hybrid working options (where applicable).
Our Values
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Care & Compassion
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Dignity & Respect
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Excellent Communication
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Teamwork & Collaboration
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Trust & Honesty
Our Commitment
We welcome applications from people of all backgrounds, valuing diversity and inclusivity. We promote equality of opportunity, creating a supportive environment where every employee and volunteer is respected and valued.