Job Description
An exciting opportunity is available for a dedicated Administrator to join our Older Persons Mental Health Community Team in Darlington. This is a full-time Administrator role supporting essential services that make a real difference in people’s lives. Applicants must have the Right to Work in the UK, as this position does not meet Skilled Worker visa sponsorship eligibility. The role requires excellent IT, organisational, and communication skills, with the ability to prioritise tasks and thrive in a busy healthcare setting.
Why Apply for This Administrator Role?
As an Administrator within our Older Persons Mental Health services, you’ll play a vital part in supporting operational processes, managing information systems, and contributing to the overall efficiency of the team. This is your opportunity to be part of a compassionate and progressive organisation dedicated to improving mental health care throughout the Teesside and Darlington regions.
Administrator Job Overview & Responsibilities
Key Responsibilities:
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Maintain and support Trust-standard systems and processes
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Provide administrative assistance to clinical and community teams
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Manage data inputting, record maintenance, and accurate message taking
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Prioritise tasks effectively and meet tight deadlines in a fast-paced environment
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Offer excellent customer service to service users, visitors, and the public
Essential Administrator Skills and Experience
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Strong working knowledge of Microsoft Office (Word, Excel, Outlook)
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Clear understanding of confidentiality and professional communication
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Data inputting and general office experience
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Level 2 qualification (or equivalent) in a relevant field, with literacy and numeracy at Level 2 or equivalent
Administrator Desirable Skills
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Familiarity with NHS systems such as Cardea and IIC
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Previous experience handling telephone calls, visitors, and office procedures
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Excellent interpersonal skills for communication at all organisational levels
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