Job Description
Join the UK’s leading independent healthcare provider as a Patient Administrator – Circle Health Group at Mount Alvernia Hospital in Guildford. This full-time, permanent opportunity offers a competitive salary and the chance to work within a supportive, patient-focused environment. As a Patient Administrator – Circle Health Group, you’ll be an essential part of the administration team, ensuring the smooth running of patient services and providing professional, efficient support throughout each patient’s journey. You’ll work within a flexible shift pattern, contributing to an organisation renowned for its clinical excellence and people-first culture.
About Circle Health Group
Circle Health Group is the UK’s largest private hospital network, with more than 50 nationwide locations offering over 500 treatments. We’re known for combining clinical excellence with compassionate, person-centred care, and providing modern, peaceful facilities for our patients.
Key Responsibilities for a Patient Administrator – Circle Health Group
As a Patient Administrator – Circle Health Group, your main duties will include:
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Supporting the smooth and professional delivery of patient administration throughout the patient journey
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Managing all incoming and outgoing mail
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Approving electronic bookings and updating appointment records
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Handling patient, visitor, consultant, and staff queries with care and efficiency
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Maintaining awareness of Health and Safety standards
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Completing mandatory training requirements
Your role will be crucial in ensuring each patient receives a seamless and reassuring experience from admission to discharge.
What You’ll Need to Join as a Patient Administrator – Circle Health Group
To succeed as a Patient Administrator – Circle Health Group, applicants should meet the following:
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Maths and English GCSEs (A-C) or equivalent functional skills Level 2
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Proficiency in PC systems and software
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Strong organisational and communication skills
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Previous experience in a healthcare administration role (advantageous but not essential)
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Basic financial awareness
We welcome individuals who are passionate about patient care and thrive in a collaborative, fast-paced environment.
Benefits of Joining Circle Health Group
When you become a Patient Administrator – Circle Health Group team member, you’ll enjoy:
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25 days holiday (increasing to 30 with service) plus bank holidays
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Private healthcare covering pre-existing conditions
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Company pension and non-contributory life insurance
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Enhanced family-friendly leave policies
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Exclusive staff discounts and reward programmes
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Access to wellbeing resources and mental health support
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Industry-leading training, career development, and recognition schemes
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