Job Description
Are you passionate about great food, quality service, and creating unforgettable guest experiences? Join our team as a Front of House Team Member at Butcombe Pubs & Inns! In this exciting role, you’ll be the face of our welcoming, fast-paced venues, delivering excellent customer service with every interaction. From greeting guests with a warm smile to ensuring every dish is served perfectly, this is your opportunity to thrive in hospitality. If you’re ready to be a valued Front of House Team Member in one of the UK’s most loved pub groups — we want to hear from you!
Why Become a Front of House Team Member at Butcombe?
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Work in award-winning pubs across stunning UK locations
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Be part of a passionate and skilled team
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Serve fresh, locally sourced dishes alongside talented chefs
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Grow your career with extensive training and progression support
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Thrive in a workplace that values creativity, teamwork, and quality service
What’s in It for You as a Front of House Team Member?
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Flexible Hours: Balance your work and personal life with ease
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Exclusive Perks: 30% staff discount at Butcombe Pubs & Inns (50% off food on shift)
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Birthday Holiday: Celebrate your big day with an extra paid day off
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Holiday Purchase Scheme: Buy extra leave when you need it
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Training & Development: Access bespoke training and industry courses
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Award-Winning Business: Join a team recognised at national hospitality awards
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Team Celebrations & Wellbeing Support: Including the Burnt Chef Project partnership and 24/7 assistance
Key Responsibilities:
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Deliver outstanding guest service in a fast-paced environment
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Welcome and seat guests with warmth and professionalism
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Serve food and drinks promptly and accurately
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Work as part of a passionate front-of-house team
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Help create memorable experiences for every guest
Qualifications:
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A positive, customer-focused attitude
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Strong communication and interpersonal skills
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Ability to work well under pressure in a busy setting
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Previous hospitality experience is a plus, but not essential
Salary:
Competitive pay + tips + benefits