About the Job
Job Title
Clinical Administrator – Band 3
Employer:
Newcastle Hospitals NHS Foundation Trust
Newcastle Hospitals NHS Foundation Trust is one of the largest and busiest NHS foundation trusts in the country, employing approximately 15,000 staff and managing an annual budget of £1.6 billion. Renowned for clinical excellence and medical research, the Trust provides specialized health services for rare and complex conditions, including medical, surgical, neurological conditions, cancers, and genetic disorders. We oversee 6,500 patient contacts daily, delivering exceptional healthcare services across various sites, including Freeman Hospital, Royal Victoria Infirmary, and Northern Centre for Cancer Care.
Job Overview:
We are looking for an enthusiastic and organized individual to join our Cancer Services & Clinical Haematology team as a Clinical Administrator. This role involves working closely with medical and nursing staff to provide efficient administrative support. The successful candidate will be able to demonstrate strong communication skills, attention to detail, and the ability to handle various tasks in a fast-paced environment. This position offers the opportunity to work within a supportive team, develop your skills, and gain valuable experience in a rewarding healthcare setting.
Main Responsibilities:
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Answering patient inquiries over the phone and providing efficient resolutions.
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Keeping VR dictation updated for the clinical team to ensure timely delivery of clinic letters, referrals, and other correspondence.
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Handling incoming and outgoing post for the clinical team.
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Managing ad hoc appointments and clinic builds.
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Coordinating with other departments to ensure smooth operation of the department.
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Assisting with various administrative tasks as needed by the clinical team.
Working for Our Organization:
Newcastle Hospitals NHS Foundation Trust serves a wide variety of patients through flagship services in cutting-edge care, diagnostic services, and pioneering clinical practices. We have several key facilities and offer opportunities to work in a dynamic and innovative healthcare environment.
Benefits:
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Competitive salary and comprehensive benefits.
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A positive and inclusive workplace culture.
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Opportunities for personal development and training.
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Flexible working arrangements where possible.
Person Specification:
Qualifications & Education:
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Level 3 qualification in administration or equivalent relevant experience.
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English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional/Key Skills at Level 2).
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Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional/Key Skills at Level 1).
Experience:
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Experience in secretarial or administrative roles.
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NHS administration or secretarial experience is desirable.
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Familiarity with NHS systems such as eRecord, System One, and medical terminology is a plus.
Skills & Abilities:
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Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
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Advanced keyboard and word processing skills.
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Strong communication skills with the ability to manage time and work independently.
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Ability to accurately input, collate, and present data.
Additional Information:
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The successful candidate will be required to undergo a DBS check, which will be paid for via salary deduction.
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Interviews will be held on 9th May 2025.
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Applications should include at least 3 years of references from previous employers.
For more information, please contact Nicola Crate, Directorate Administration Manager, at nicola.crate@nhs.net or call 0191 2139374.
Closing Date:
Please ensure your application is submitted by the deadline provided on Trac.
Newcastle Hospitals NHS Foundation Trust is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all individuals, regardless of their background or identity.
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