Job Description
Vita CV is currently seeking enthusiastic individuals for the role of Remote Live Chat Agent (Work from Home). This is a fantastic opportunity for friendly, tech-savvy people to join our client’s customer support team. As a Remote Live Chat Agent (Work from Home), you’ll assist customers through live chat, answer inquiries, and provide fast, helpful solutions — all while working from the comfort of your own home. If you’re a natural communicator with strong typing skills and a positive attitude, we’d love for you to apply.
Why Work as a Remote Live Chat Agent (Work from Home)
Choosing a Remote Live Chat Agent (Work from Home) position offers you the freedom to manage your schedule, work remotely, and gain valuable customer service experience. Vita CV partners with forward-thinking employers who value flexibility and work-life balance, making this an ideal role for those seeking part-time or full-time work from home.
Key Responsibilities of a Remote Live Chat Agent (Work from Home)
As a Remote Live Chat Agent (Work from Home), you’ll:
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Respond quickly and courteously to customer queries via live chat
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Handle questions related to products, services, accounts, and billing
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Guide customers through troubleshooting steps and online processes
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Log interactions and forward complex issues to relevant departments
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Maintain a positive, professional, and solution-oriented approach
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Meet customer satisfaction and response time goals
What You’ll Need to Succeed as a Remote Live Chat Agent (Work from Home)
To thrive as a Remote Live Chat Agent (Work from Home), you should have:
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Previous customer service experience (live chat preferred but not essential)
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Strong written communication and fast, accurate typing skills
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Ability to multitask across multiple chat windows
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Comfort with CRM and chat software tools
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A quiet workspace, a reliable computer/laptop, and stable internet
Benefits
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Flexible hours, including evening and weekend shifts if desired
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100% remote — work from anywhere in the UK
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Continuous training and support provided
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Join a growing, supportive remote team with long-term career potential
APPLY