Company Overview
Medidata, a Dassault Systèmes company, spearheads the digital revolution in life sciences, bringing hope to millions. We empower pharmaceutical, biotech, medical device, and academic researchers to accelerate value, reduce risk, and improve outcomes by generating critical evidence and insights. Our trusted platform is used by over a million registered users across 2,000+ customers and partners for clinical development, commercialization, and real-world data. With a history of groundbreaking innovation, Medidata has supported over 35,000 clinical trials and 11 million study participants globally. Headquartered in New York City, we have a worldwide presence to serve our customers’ needs.
About the Role: Staff Lead Network Engineer at Medidata
Medidata, a Dassault Systèmes company, is at the forefront of digital transformation in life sciences, driving smarter treatments and healthier outcomes. As a Staff Lead Network Engineer within our Cloud Engineering and Operations Department, you will be crucial in ensuring the robust and reliable operation of Medidata’s cutting-edge production data centers. You’ll be part of a dynamic infrastructure team managing multiple concurrent projects for our global expansion.
This role demands a highly skilled individual capable of leading the operations and support of our hosting network technology infrastructure. You will work both independently and collaboratively, managing projects, supporting initiatives, and prioritizing tasks within our Agile framework. Your responsibilities will encompass all network-based activities for the Medidata Clinical Cloud Platform, including hardware planning and installation, LAN/WAN/Internet circuit monitoring, ensuring high network availability, resolving complex client issues, and designing and implementing VPN/WAN links.
Key Responsibilities:
- Drive the vision and strategy for Medidata’s hosting network operations.
- Oversee the operation of Medidata’s customer-facing data communication systems.
- Lead the design, planning, implementation, configuration, and operation of local and wide-area network solutions across diverse platforms and protocols (including IP).
- Ensure comprehensive network monitoring and timely resolution of network outages within SLAs.
- Monitor network link performance against established thresholds.
- Support, troubleshoot, and resolve network-related issues.
- Maintain high functionality and availability of all VPN links, routers, switches, firewalls, load balancers, and WAN links.
- Identify problem causes and develop validation methodologies.
- Coordinate procurement, implementations, and troubleshooting with vendors.
- Lead all project implementations requiring network resources, including planning, cost analysis, and vendor comparisons.
- Identify and address network configuration and performance irregularities, developing timely response procedures.
- Create and maintain network support documentation, continuously improving processes.
- Provide training and assist with proposal writing.
Your Competencies:
- Extensive experience designing scalable cloud and data center infrastructure using private/public cloud and managing enterprise-class network devices (routers, switches, firewalls, F5 LTM/GTM).
- In-depth knowledge of network security protocols (firewalls, VXLAN, L2VPN, L3VPN, IDS/IPS, DDoS mitigation).
- High proficiency with routing protocols (RIP, OSPF, EIGRP, BGP), VPN, and various firewall technologies and vendors.
- Industry certifications (CCNP, CCIE or equivalent) highly desirable.
- Expert understanding of external L2/L3 fabric connectivity and L2/L3 switching architecture design.
- Solid understanding of network virtualization.
- Expertise in containerized networking and CNI plugins (Calico, Cilium).
- Expertise in defining network policy and external connectivity for Kubernetes clusters.
- Excellent knowledge of DNS, DHCP, and IP address management (IPAM).
- Hands-on troubleshooting experience with Spine-Leaf architecture (Cisco Nexus N9K or equivalent).
- Experience with ingress/egress and service mesh (LinkerD or Istio) implementation and management.
- Proven ability to collaborate effectively with engineers, QA, and project managers throughout the software lifecycle to deliver large-scale systems.
- Ability to provide 24×7 production support on a rotating basis.
Additional Skills:
- Knowledge of SD-WAN solution deployment.
- Experience with L4-L7 load balancing and firewalls is an advantage.
- Expert experience configuring and deploying enterprise-class networks (Cisco Nexus/Catalyst).
- Strong problem-solving, communication, and interpersonal skills to work effectively under pressure and with diverse teams.
- Experience in conducting Network Assessments (documentation and presentation of findings).
Your Education & Experience:
- Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience).
- 7+ years of total experience, including 3+ years hands-on network engineering, preferably with Kubernetes.
- CCNP certification or equivalent required.
- CCIE certification preferred.
- 2+ years of programming skills in Python, Ansible, or Go preferred.
- Experience supporting a 24×7 operational environment with shift support.