Trainer

Job Description

Are you a passionate Trainer looking to make an impact in the hospitality and tourism sectors? Springboard is seeking a Trainer to deliver essential skills development programs that will empower young people and unemployed adults to excel in these industries. In this role, you will provide both online and in-person training, covering everything from employability skills to accredited qualifications like Food Safety and Customer Service. With a mix of classroom and practical sessions, this Trainer position will allow you to directly help participants unlock their potential and secure positive outcomes in hospitality and tourism careers.

Key Responsibilities of the Trainer Role

As a Trainer, your core duties will include:

• Delivering accredited training in areas like Licensing, Food Safety, and Customer Service.

• Conducting practical skills workshops in hospitality, including bar service, floor management, and cocktails/mocktails.

• Helping participants, especially those facing barriers to employment, gain the necessary skills for successful careers.

• Travelling to schools, employability venues, and industry locations to deliver engaging and impactful training.

A Day in the Life of a Trainer

Your role will involve:

• Traveling to various schools to provide training as part of career and education activities.

• Visiting industry venues, such as hotels, to conduct training sessions for employability courses.

• Delivering accredited qualifications and practical workshops, helping participants excel in their exams and hands-on practice.

• Constantly updating training materials to stay aligned with current industry trends and employer needs.

Skills and Qualifications for the Trainer Role

To excel as a Trainer, you will need:

• Professional training qualifications like PTTLS, AET Level 3, or Group Training, along with certifications in Personal Licensing, Food Safety Level 3, and Customer Service/WorldHost.

• Experience in mentoring and training in the hospitality and tourism sectors, particularly in a Food & Beverage setting.

• Ability to deliver training in both online and in-person formats.

• Strong digital skills and the ability to manage CRM systems effectively.

Benefits of Joining Springboard as a Trainer

• Home-based position with extensive travel throughout England and Wales.

• Generous benefits, including 25 days annual leave, private healthcare (after 6 months), and a robust employee assistance program.

• Supportive work culture focused on personal and professional growth.