Job Description
We are East Sussex MSK Community Partnership (ESMSK), based in Eastbourne, and we’re excited to offer a rewarding opportunity for a Patient Administrator to join our dedicated healthcare team. This Patient Administrator role plays a vital part in ensuring a smooth and efficient patient journey, supporting care delivery from initial GP referral through to final treatment. This is a permanent, part-time position (22.5 hours per week) where you’ll contribute to making a real difference in people’s lives by providing top-quality administrative support across our clinical pathways.
Join Our Team as a Patient Administrator
Your Role as a Patient Administrator
As a Patient Administrator, you’ll play a central role in maintaining a seamless experience for patients by:
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Communicating with patients via telephone and email throughout their entire care journey
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Coordinating appointments, diagnostics, and clinical correspondence
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Ensuring timely updates and access to all required clinical notes for healthcare providers
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Managing internal systems to track and support patient care pathways
You’ll also collaborate closely with clinicians, resolve queries promptly, and help ensure service excellence.
What We’re Looking For in a Patient Administrator
We’re looking for someone who:
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Has strong administrative experience in a fast-paced setting
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Demonstrates excellent communication and organisational skills
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Is confident using Microsoft Office and IT systems
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Ideally has experience with ERS and System One (preferred, not essential)
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Brings knowledge or experience from a healthcare administration background
Job Details
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Location: Eastbourne
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Hours: Permanent, part-time (22.5 hours/week)
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Salary: £23,809.50 per annum (Pro-rata £14,285.70)
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Right to Work: Applicants must have the legal right to work in the UK without sponsorship
Please note: This position does not qualify for Skilled Worker visa sponsorship.
Working With Horder Healthcare
At Horder Healthcare, we’re committed to creating a diverse and inclusive workplace. We celebrate equity, respect, and belonging across our teams. As a Disability Confident employer, we’re happy to provide support or adjustments throughout the application process.
We may close this vacancy early if sufficient applications are received.