Banking Assistant 4M FTC

Job Description

We’re looking for a detail-oriented and reliable Banking Assistant 4M FTC to join our busy finance team at Stonegate Group. This exciting opportunity involves weekly cash and card reconciliations across our nationwide estate, working with turnovers of £1bn+. As a Banking Assistant 4M FTC, you’ll liaise with pub operators, audit teams, and external providers to ensure banking accuracy, manage collections, and resolve discrepancies. You’ll also support new pub openings, closures, and ensure SLA delivery with banks and cash-handling services. If you’re someone who thrives in a fast-paced environment and wants to contribute to the success of the UK’s largest pub company, we’d love to hear from you.

 Key Responsibilities of the Banking Assistant 4M FTC

As a Banking Assistant 4M FTC, you will help manage banking operations efficiently, reduce financial risk, and maintain accuracy across all reconciliation activities.

• Download and review weekly bank statements

• Reconcile bank and card transactions with pub cash declarations

• Investigate and resolve missing or late bankings

• Monitor open items, escalating potential risks

• Coordinate daily with banks and cash collection providers

• Handle phone and email queries from site teams

• Support the setup and closure of banking for new pubs

• Post corrective journals and assist with period-end tasks

• Process customer refunds

• Escalate training needs based on recurring errors

• Deliver internal banking process training

• Manage Zonal Helpdesk banking queries

• Organise courier collections and report issues promptly

 Required Skills & Experience for a Banking Assistant 4M FTC

This Banking Assistant 4M FTC role is ideal for someone with excellent reconciliation and time management skills who enjoys solving problems and working under pressure.

• Meticulous with strong attention to detail

• Solid reconciliation experience, ideally high-volume

• Able to meet tight deadlines and multitask effectively

• Great customer service approach and communication skills

• Confident with Microsoft Office, especially Excel (Intermediate)

• Experience with Business Central (Navision) is a plus

• Understanding of banking systems and treasury operations

• Analytical mindset and keen to resolve queries independently

 About Stonegate Group

As the UK’s biggest pub company with 4,500+ venues, Stonegate Group is more than just pubs and bars. From our vibrant offices in Shirley, Solihull, to our award-winning front-line teams, we offer endless growth opportunities. Our culture is built on inclusion, innovation, and fun, supported by top-tier training and career development. Join us and become part of a team that celebrates success and supports every step of your journey.

 What’s in It for You?

• 25 days annual leave

• Buy extra holidays with the Annual Leave Purchase Scheme

• Pension & Vitality healthcare options

• Dental insurance available

• Annual bonus scheme

• Stonegate discount card for use across our venues

• Access to discounts from top UK retailers

• Secure onsite parking, EV charging, cycle storage, and on-site pub.