Job Description
Nottinghamshire County Council is hiring a Payments and Billings Administrator to support Adult Social Care financial operations. As a Payments and Billings Administrator, you’ll play a crucial role in ensuring accurate and timely payments and billing processes, working with internal teams, care providers, and the public. This full-time, permanent role is based at Trent Bridge House with flexible hybrid working arrangements. If you have strong communication, numeracy, and IT skills, and enjoy delivering exceptional service while managing priorities in a busy environment, we welcome your application. Join a supportive team committed to inclusion and excellence.
What Does a Payments and Billings Administrator Do?
The Payments and Billings Administrator will manage the financial processes behind adult social care billing and payments. You’ll:
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Handle incoming enquiries via phone and email
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Work with care providers and internal departments
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Ensure timely and accurate financial administration
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Use MS Excel and internal systems to maintain data accuracy
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Troubleshoot and resolve payment and billing issues
Your ability to work independently while showing empathy and professionalism will be key to your success.
What You’ll Need as a Payments and Billings Administrator
To succeed as a Payments and Billings Administrator, you should have:
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Excellent verbal and written communication skills
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Confidence handling customer service tasks empathetically
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Strong numeracy and attention to detail
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Proficiency in MS Office, especially Excel
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Ability to learn internal systems quickly
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Self-motivation, initiative, and strong time management
Training will be provided, so if you’re enthusiastic, adaptable, and keen to grow within a supportive team, this role could be perfect for you.
Why Join Us as a Payments and Billings Administrator?
Becoming a Payments and Billings Administrator with Nottinghamshire County Council means joining a team that values inclusion, development, and service excellence. In addition to a competitive salary of £24,790 – £25,584 per annum, you’ll benefit from:
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Flexible hybrid working arrangements
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A job share scheme available for full-time roles
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Disability Confident Leader accreditation
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Comprehensive training and support
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A team that values equality, diversity, and safeguarding
About Nottinghamshire County Council
We are committed to creating a prosperous, inclusive, and healthy future for our communities. As a local government body with over 10,000 employees, we pride ourselves on exceeding the Equalities Act requirements and being a Disability Confident Leader Organisation. We welcome applicants from all backgrounds, ensuring fairness and opportunity for everyone.
Closing Date: 04 May 2025, 23:55
Location: Trent Bridge House, West Bridgford, NG2 6BJ
Interview Date: 14 May 2025
Work Pattern: Full-time, 37 hours/week
Work Arrangement: Hybrid