Administrative Assistant

Job Description

The Administrative Assistant plays a vital role in ensuring the smooth and efficient operation of the Campus Office at Coleg Sir Gâr and Coleg Ceredigion. Reporting to the Campus Manager, the role involves providing high-quality administrative support, delivering excellent customer service, and maintaining a welcoming, bilingual environment for learners, staff, and visitors.

Key Responsibilities

• Provide comprehensive administrative and word processing support as directed by the Campus Manager, Assistant Campus Manager, or Administrative Officer.
• Support Faculty Managers and other College staff as required.
• Deliver excellent standards of customer care, maintaining a bilingual reception service.
• Perform financial functions, including handling petty cash, banking, and processing miscellaneous campus income.
• Manage registry and admissions functions, including student guidance, online enrolments, and taking ID photographs.
• Assist in compliance with examination procedures, including online exams and examination certificates.
• Maintain accurate records by inputting data into computerised systems.
• Coordinate and manage internal room bookings, college vehicle bookings, and student transport administration.
• Sort and distribute campus mail and handle general correspondence.
• Ensure effective collaboration with Estates, Finance, Registry, and Admissions departments.

Skills, Knowledge, and Expertise

Essential Criteria:

• Microsoft Office Word Processing Level 2 or equivalent IT qualifications.
• GCSE English and Mathematics at minimum Grade C or O Level equivalent.
• Proven experience in an administrative role.
• Strong analytical skills and high self-motivation.
• Ability to maintain confidentiality and work under pressure.
• Excellent interpersonal and communication skills.
• Capability to plan, coordinate, and monitor systems and procedures effectively.

Desirable Criteria:

• Understanding of relevant issues in Further and Higher Education.

Benefits

• Canteen facilities
• Company pension scheme
• Cycle to work scheme
• Employee discounts
• Free parking
• On-site gym and parking

Schedule

• Day shift
• Monday to Friday
• In-person work location

Application Deadline: 21/05/2025