Job Description
Job Title: Operations & Administrative Manager
Location: Office (The Light Box, Chiswick, W4 5PY) – Possibility of hybrid working
Job Type: Full-time | Permanent | Monday to Friday, 9:00am – 5:00pm
Salary: Up to £38,000 per year
Start Date: Tuesday, 26th August 2025
Application Deadline: Sunday, 1st June 2025
Boom Sports is a thriving sports coaching and childcare company based in West London. We provide high-quality services to primary schools, blending sports coaching and childcare in an engaging, educational environment. We are seeking an Operations & Administrative Manager to ensure seamless operations, communication, and customer support.
Key Responsibilities:
Administration & Systems:
- Maintain and update spreadsheets (attendance, school-funded children, camp numbers, clock-ins/outs, payslips).
- Manage inventory of uniforms, party bags, office supplies, and equipment.
- Keep calendars, task boards (Monday.com), and resource printing up to date.
Finance & Procurement:
- Invoice schools and update Magic Booking records.
- Manage purchases for school activities, parties, and company subscriptions.
- Reconcile payments and manage receipts via Dropbox.
Customer & School Communication:
- Respond to enquiries via phone and email.
- Support parents with bookings and general information.
- Liaise with schools regarding register changes and updates.
Staff Support & Coordination:
- Update staff on daily registers, children’s details, and birthday lists.
- Coordinate weekly food orders and logistics.
- Manage staff onboarding, contract documents, inductions, and uniforms.
Platform & Website Management:
- Update website content and third-party listings.
- Manage Magic Booking platform (activities, bookings, communications).
- Conduct outreach to parents and schools.
Skills and Experience Required:
- Strong organisational and time management skills.
- Confident written and verbal communication.
- Proficiency with spreadsheets, admin tools, and digital platforms.
- Experience in education or childcare (preferred but not essential).
- Bachelor’s degree in Business Administration/Finance (preferred).
Perks & Benefits:
- Onboarding provided by experienced directors.
- 28 days paid holiday (including bank holidays).
- Hybrid working opportunities after probation.
- Team socials and events.
- Pension contributions.
- Discounts and access to a health and wellbeing app.
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