Billing Assistant

Job Category: Finance and Business
Job Type: Full Time
Job Location: England
Salary: Not Mentioned
Company Name: Keoghs

Job Description

Job Title: Billing Team Member

Department: Finance

Reports to: Billing Team Leader

As a Billing Team Member, you will play a vital role in ensuring the accurate and timely generation and distribution of client bills. You will manage billing processes in compliance with client guidelines, resolve billing queries, and maintain accurate records, contributing to the efficient functioning of the finance department.

Key Responsibilities:

  • Generate and dispatch client bills using various methods, including email, post, client portals, and bordereaux reports.
  • Address billing queries promptly, providing exceptional service to internal and external customers.
  • Assist with Bolton billing queries and manage final bill inboxes as required.
  • Investigate and resolve bill discrepancies, implementing corrective actions to minimize errors.
  • Trigger and manually raise bills following client guidelines.
  • Maintain and update the bill distribution list, ensuring data accuracy.
  • Collaborate with fee earners and other staff members to maintain efficient billing operations.
  • Provide coverage for team members during absences, ensuring continuous workflow.
  • Perform other general duties assigned by the Billing Team Leader to support the Finance Department’s objectives.

Qualifications and Skills:

  • Proven experience working in a high-volume billing or finance environment.
  • Proficiency in Microsoft Office applications, particularly Excel.
  • Strong numerical and data entry skills with a high level of accuracy.
  • Excellent communication skills for liaising with team members, fee earners, and external clients.
  • Ability to work both independently and as part of a team.
  • Adaptability to support general finance tasks as needed.

Benefits:

  • Davies Incentive Plan.
  • 25 days of annual leave (increasing with service), with an option to buy or sell up to 3 days.
  • Simply Health Care Cash Plan.
  • WeCare – 24/7 online GP and mental health support.
  • Death In Service benefit after one year of service.
  • Pension Contribution (5% Employee / 3% Employer).
  • Access to Employee Resource Groups and Volunteering Programs.
  • Cycle to Work Scheme*.
  • Tech Scheme*.
  • Season Ticket Loan*.
  • Gym Flex*.
  • Access to Online Discount Sites.
  • Discounted Gourmet Society Membership.
  • Discounted Tickets for Merlin Attractions nationwide.
  • Local retail outlet discounts.

(*After successful completion of probation)

About Keoghs:

Keoghs is a specialist professional services and technology firm, partnering with leading insurance, highly regulated, and global businesses. Our global team of over 8,000 professionals operates across ten countries, providing excellence in claims, underwriting, distribution, regulation, customer experience, digital transformation, and more. We are committed to innovation, automation, and client success.


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