Senior Account Manager – Social Media

Job Description

Join Our Team as a Senior Account Manager – Social Media

Are you a dynamic Senior Account Manager – Social Media looking to make an impact? At OST, we specialize in B2B social media, working with top brands in SaaS, technology, and agriculture. As a Senior Account Manager – Social Media, you will lead client projects, drive strategic social campaigns, and ensure client satisfaction through exceptional communication and innovative strategies.

Key Responsibilities – Senior Account Manager – Social Media

Strategic Social Media Management

• Lead client relationships, delivering outstanding account management and social media strategies.

• Collaborate with internal teams (strategy, content, paid) to create impactful, data-driven campaigns.

Client Success and Satisfaction

• Maintain clear client communication, managing expectations and delivering on objectives.

• Develop performance reports, turning data into insights that showcase campaign success.

Skills and Qualifications for Senior Account Manager – Social Media

• Proven experience in social media account management, ideally in an agency setting.

• Strong communication, project management, and problem-solving skills.

• Ability to manage multiple clients and projects effectively.

• Creativity and strategic thinking to develop innovative social media solutions.

• Experience with B2B social media platforms and analytics tools.

Why Join OST?

• Work with globally recognized brands in an award-winning social media agency.

• Hybrid work model: 3 days in the office and 2 remote, with flexibility available.

• Office in Comberton, near Cambridge, with free onsite parking.

• Competitive salary range: £36,000 – £45,000.

• 26 days holiday (plus bank holidays), enhanced parental and sick pay.

• Access to private healthcare, cycle-to-work scheme, and more.