Automation Engineer

Job Description

Join PerkinElmer as an Automation Engineer – Laboratory Equipment Specialist

PerkinElmer is seeking a skilled Automation Engineer to enhance our laboratory equipment servicing team. This Automation Engineer role is pivotal in providing on-site support at our customer’s facility in Stevenage. As a key member of our technical services team, you’ll be embedded within the department, delivering first-line software, technical, and hardware support for automated platforms and benchtop liquid handlers to ensure optimal system reliability.

Key Responsibilities of the Automation Engineer:

• Serve as the initial contact for critical equipment breakdowns, minimizing disruptions to scientific activities.

• Conduct ongoing system performance analyses using error logs, live run interventions, and root-cause analysis to prevent recurring issues.

• Facilitate technical mediation for prolonged equipment issues involving multiple vendors.

• Assist in developing training materials tailored to automation platforms for both LIS Engineers and the client’s scientific staff.

• Implement proactive maintenance strategies for key equipment.

• Oversee and participate in equipment support activities.

• Train scientists on best practices for operating automated equipment to ensure optimal performance.

• Develop support solutions aligned with departmental requirements to enhance service delivery.

• Establish and maintain strong relationships with vendor service organizations.

• Stay informed about new developments in laboratory automation.

Qualifications:

• Strong understanding of liquid handling automation principles.

• Experience in a pharmaceutical environment.

• Minimum of 4 years’ experience in the biopharmaceutical or pharmaceutical industry, or equivalent education and experience.

• Bachelor’s degree or higher in engineering, robotics, mechatronics, or a related field preferred.

• Previous experience as a Field Service Engineer or Application Specialist is advantageous.

• Leadership experience is a plus.

Essential Skills:

• Proficient in troubleshooting and problem-solving with limited training.

• Strong technical writing abilities.

• Excellent interpersonal and coaching skills.

• Proficient in Microsoft Office Suite (Outlook, Teams, Word, Excel).

• Effective communication skills, including during audits and interactions with leadership.

• Self-motivated with the ability to prioritize conflicting deadlines under pressure.

• Ability to collaborate with international counterparts to achieve global objectives.

• Passionate about robotics and automation, with a keen interest in applying technical knowledge in laboratory settings.