Job Title: Store to Home Picker
Location: B&Q Norwich Boundary Road
Contract: Part-time, 16 hours per week (3-Month Fixed Term Contract)
Hourly Rate: £12.71
Shifts: Monday – Sunday, between 6:00am – 10:00pm (rota-based)
About the Role:
At B&Q, we believe everyone can improve their home to make life better—and our Store to Home Pickers play a vital part in that journey. You’ll be responsible for picking and preparing customer orders for collection or delivery, helping ensure every product—whether a pot of paint or a garden bench—is ready and accurate on time.
You’ll thrive in a fast-paced, customer-focused environment, combining your organisational skills with a hands-on approach and great attention to detail.
Key Responsibilities:
-
Pick and prepare products for click-and-collect and home delivery services.
-
Interact with customers to offer support, advice, and excellent service.
-
Handle a wide range of products, including heavy lifting of items like compost and building materials.
-
Work flexibly across a rota schedule, including weekends and bank holidays.
-
Embrace new technologies and systems to support daily tasks.
What We’re Looking For:
-
Confident and friendly communicator with great customer service skills.
-
Organised and able to prioritise tasks efficiently.
-
Physically fit and capable of lifting heavy items safely.
-
Willing to learn new processes and technologies.
-
Flexible and available to work varied shifts across mornings, evenings, and weekends.
What’s in It for You:
-
Competitive hourly wage of £12.71
-
Award-winning pension scheme
-
ShareSave options and payroll giving
-
6.6 weeks paid holiday (pro rata)
-
Employee Assistance Programme
-
Discounts on B&Q products and partner retailers
-
Wellbeing support and generous break times
-
Opportunity to work in a diverse and inclusive team environment
Why B&Q?
B&Q is the UK’s leading home improvement and garden living retailer, with over 300 stores nationwide. Our 21,000+ colleagues take pride in helping customers build a home they love. We’re also part of Kingfisher plc, a leading international home improvement group.
We’re committed to diversity, inclusion, and making sure everyone can belong and thrive. Whether it’s supporting your wellbeing or helping you grow your career, we’re here to build a better life—together.