Delegate Sales – Education

Job Title: Associate Delegate Relations Manager

Company: Informa Connect
Location: Hybrid (3 days in-office) | UK
Job Type: Full-Time
Industries: Events, Conferences, Training, Professional Development

About Informa

Informa is a global FTSE 100 company operating in over 30 countries. With more than 800 events each year, cutting-edge digital platforms, and professional development programmes, we connect professionals to insights, innovation, and one another across a range of sectors.

We’re committed to helping individuals and businesses know more, do more, and be more—no other company enables more people to share specialist knowledge and form global business connections.

Role Overview

As an Associate Delegate Relations Manager, your primary responsibility is to sell delegate places—via phone—to a range of global events and training courses. These include both in-person and digital offerings across various industries such as Finance, Life Sciences, Maritime, Energy, and more.

This fast-paced sales role is ideal for proactive, customer-focused professionals who can effectively build relationships, identify cross-sell opportunities, and drive long-term value for clients and the business alike.

Key Responsibilities

• Make 100+ outbound calls per day to clients and prospects

• Sell delegate places to large-scale conferences, niche events, and online training programmes

• Understand client needs to recommend relevant events and services

• Identify and act on cross-selling opportunities across our entire event portfolio

• Ensure all sales activity aligns with business strategy and revenue goals

• Track and report on campaign and event performance to internal teams

• Benchmark against competitors to identify new lead generation tactics

• Maintain accurate, up-to-date customer and sales data

• Collaborate with Sales, Production, and Marketing to streamline the sales cycle

• Support revenue collection post-sale

Qualifications & Skills

• Experience in B2B sales or delegate sales (telephone-based preferred)

• Strong communication and interpersonal skills

• Highly organised, target-driven, and self-motivated

• Strong ability to manage and prioritise tasks in a fast-paced environment

• Proven ability to build rapport and maintain strong client relationships

• A proactive and resourceful mindset with an eye for opportunity

Working Hours

This role includes flexibility to work international hours to support clients in different regions:

• UK: 8:00 AM – 4:30 PM

• US: 12:00 PM – 8:00 PM (East Coast) / 2:00 PM – 10:00 PM (West Coast)

• APAC: 4:00 AM – 12:00 PM

Benefits at Informa

• Hybrid working (flexibility and trust to manage your time)

• 25 days annual leave (rising to 27 after two years) + birthday leave

• Up to 4 weeks per year working remotely from almost anywhere

• Private medical cover and wellbeing support

• ShareMatch scheme to become an Informa shareholder

• Access to LinkedIn Learning, mentoring, and internal mobility

• Inclusive and vibrant community with global recognition programmes

• Volunteering opportunities (4 days/year with charity match funding)

• Active diversity & inclusion networks and global events

How to Apply

If you are energetic, driven by results, and passionate about helping professionals connect and grow—Informa wants to hear from you!

Apply today to join a global leader in professional knowledge sharing.