Customer Assistant – Service

Job Type: Full Time
Job Location: England
Salary: Not Mentioned
Company Name: Morrisons

Job Title: Customer Assistant – Retail Services

Location: [Insert Store Location]
Company: Morrisons
Job Type: [Full-time / Part-time / Flexible Hours]
Salary: Competitive + Staff Benefits

Job Description

Morrisons is seeking friendly, motivated, and customer-focused individuals to join our team as Customer Assistants within our busy retail environment. This role involves working across multiple service areas including checkouts, self-serve kiosks, Market Street, and replenishment.

You will play a vital role in ensuring our customers have a positive and seamless shopping experience, while also supporting the store where needed.

Key Responsibilities

  • Provide excellent customer service at checkouts, self-service areas, and kiosks

  • Support in other departments such as Market Street and replenishment

  • Proactively assist customers and resolve queries with a helpful attitude

  • Follow all health and safety protocols and maintain a clean, safe work environment

  • Work flexibly across departments based on store needs

Person Specification

  • Friendly and approachable with a passion for customer service

  • Able to work in a fast-paced and physically active environment

  • Good problem-solving and teamwork skills

  • Capable of using store equipment in a safe and responsible manner

  • Must be above school-leaving age; some roles may require candidates to be 18+ for health and safety reasons

What We Offer

  • Fully flexible shift patterns to support your lifestyle

  • 6 weeks’ holiday (including bank holidays)

  • 15% colleague discount at Morrisons stores, available from day one

  • Additional 10% discount card for a friend or family member

  • Career development and progression opportunities

  • Life assurance and competitive pension scheme

  • Access to Morrisons MyPerks – discounts at top retailers, gyms, cinemas & more

  • Well-being support, including Aviva Digital GP

  • Subsidised in-store café and shop floor ranges

  • Family-friendly policies including maternity, adoption, neonatal, and fertility leave

About Morrisons

As one of the UK’s largest supermarket chains, Morrisons serves over 11 million customers each week. We are proud foodmakers and shopkeepers who prepare more fresh food in-store than any other supermarket. Join us and be a part of a team that’s committed to delivering quality and value for our communities.

How to Apply

Click Apply Now to submit your application – it only takes a few minutes. Shortlisted candidates will be contacted via email or phone.

For application support, contact resourcing@morrisonsplc.co.uk.


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