Job Title: Part-Time Dental Receptionist
Location: [Insert Practice Location]
Job Type: Part-Time (15 hours per week)
Hourly Pay: From £12.44 per hour
Schedule: Monday to Friday
Reference ID: Dental Receptionist
About the Role:
We are looking for a warm, professional, and highly organised Dental Receptionist to join our team. You will be the first point of contact for our patients—providing exceptional service both face-to-face and over the phone—while ensuring the smooth and efficient running of our front desk operations.
Key Responsibilities:
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Greet patients in a warm, friendly, and professional manner at all times
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Answer phone calls, manage inquiries, and schedule appointments using dental practice software
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Confirm upcoming appointments, manage cancellations, and reschedule as needed
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Handle patient registration, update medical histories, and manage consent forms
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Process payments, issue receipts, and assist with billing and insurance claims
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Ensure patient confidentiality and data protection in line with GDPR and ICO guidelines
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Resolve patient concerns and provide support with empathy and professionalism
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Liaise with dentists, hygienists, and dental nurses to ensure coordinated patient care
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Keep the reception area clean, tidy, and welcoming
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Perform administrative tasks such as data entry, filing, and maintaining accurate records
About You:
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Previous experience in a dental, medical, or customer-facing receptionist role preferred
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Confident using dental or healthcare practice software (training provided if necessary)
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Strong communication and interpersonal skills
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High level of organisation and attention to detail
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Ability to handle sensitive information discreetly
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Friendly, calm, and approachable demeanour
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A team player with a proactive attitude
Benefits:
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Company pension scheme
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Employee discount on services
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Supportive team environment
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Stable weekday schedule
How to Apply:
If you are passionate about delivering outstanding patient care and thrive in a front-facing role, we would love to hear from you. Apply now with your CV and a brief cover letter.
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