Company Overview
Insight Global is a leading international staffing and professional services firm, delivering top-tier talent and technical solutions to Fortune 1000 companies across IT, non-IT, healthcare, and engineering sectors.
Powered by our specialized divisions—including Evergreen, our professional services arm—we provide expert technical advisors and culture consultants to help clients solve their most complex challenges.
With more than 70 offices across North America, Europe, and Asia, and staffing capabilities spanning over 50 countries, our tech-enabled recruiting teams are committed to connecting the right talent with the right opportunities to help businesses grow and succeed.
Required Skills & Experience
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8+ Years of Project Management Experience: Demonstrated success leading complex projects from initiation through completion, including scope definition, timeline management, resource coordination, and stakeholder communication.
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Proficiency with IBM Maximo for Asset Management: Hands-on experience utilizing Maximo as an enterprise asset management tool, including functionality related to work orders, preventive maintenance scheduling, reporting, and system optimization.
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Six Sigma Training and/or Certification: Formal training or certification in Six Sigma methodologies, with a focus on process improvement, operational efficiency, and quality management.
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Project/Product Management in Facilities Maintenance or Production Environments: Proven ability to oversee the development, implementation, and ongoing enhancement of tools or systems used in facility operations, maintenance dispatch, or industrial production workflows.
Preferred (Nice to Have) Qualifications
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Familiarity with ISO 9001 Standards: Understanding or experience with ISO 9001 quality management systems and the implementation of standardized procedures to maintain compliance and drive continuous improvement.
Position Summary
Insight Global is looking for an experienced and strategic Product Manager to support a high-profile enterprise client within their Facilities Maintenance Division. This individual will serve as the Technical Product Owner for a suite of tools that enable the efficient dispatching of technicians responsible for preventive maintenance—specifically targeting refrigeration systems across various facilities.
The Product Manager will lead initiatives to optimize the performance and usage of IBM Maximo, the organization’s core asset management platform. Responsibilities will include leveraging Maximo to manage work orders, generate operational reports, and ensure data integrity. The role requires an in-depth understanding of Maximo’s capabilities to align system functionality with business needs, and to drive efficiency in field service operations.
The successful candidate will be responsible for:
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Owning the end-to-end lifecycle of the dispatch technology ecosystem.
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Conducting root cause analysis and applying data-driven insights to identify process inefficiencies.
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Leading initiatives in process optimization, data analysis, report development, and continuous improvement.
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Collaborating with technical teams, field operations, and cross-functional stakeholders to implement enhancements that improve dispatch accuracy, reduce downtime, and ensure technician productivity.
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Acting as a liaison between operations, IT, and executive leadership to ensure alignment of goals and seamless execution of maintenance initiatives.