Teaching and Learning Administrator

Job Category: Education
Job Type: Full Time
Job Location: England

About UCL School of Management

UCL School of Management, part of University College London, is a dynamic and internationally renowned business school offering cutting-edge programmes in innovation, entrepreneurship, technology management, and analytics. Ranked 2nd in the UK for Business and Management (REF 2021), the School is home to more than 2,000 students and a global faculty from institutions such as Harvard, MIT, and Cambridge.

With strong interdisciplinary links across departments such as engineering, computer science, and economics, the School provides a collaborative and intellectually stimulating environment to support world-class teaching and learning.

About the Role

We are currently recruiting three Teaching and Learning Administratorsone Undergraduate and two Postgraduate—to support academic delivery across our programmes.

As a Teaching and Learning Administrator, you will be the key contact for students and academic staff. You will oversee all aspects of the student lifecycle, including:

  • Managing enquiries from prospective and current students

  • Coordinating module enrolment and attendance monitoring

  • Supporting assessment and examination logistics

  • Ensuring effective administration of quality assurance processes and committee support

  • Maintaining accurate student records using UCL systems

You will report to the relevant Programme Administrator and work as part of a high-performing administrative team, contributing to an outstanding student experience.

What We’re Looking For

Essential Criteria:

  • A minimum of 5 GCSEs at Grade C or above (including English & Maths), or equivalent experience

  • Experience in academic administration within higher/further education

  • Strong IT skills including MS Office, shared drives, and video conferencing tools

  • Excellent written and verbal communication skills

  • Ability to manage multiple priorities in a fast-paced environment

  • Familiarity with online learning platforms (e.g., Moodle, MS Teams)

What We Offer

At UCL, we provide a wide range of benefits, including:

  • 41 days holiday (27 days annual leave + 8 bank holidays + 6 closure days)

  • Defined benefit pension scheme

  • Hybrid working options

  • Enhanced parental leave and adoption support

  • Cycle-to-work scheme, season ticket loan, and relocation assistance (if applicable)

  • Employee Assistance Programme and staff support services

  • Access to discounted medical insurance

For full benefits, visit: www.ucl.ac.uk/work-at-ucl/rewards-and-benefits

Equality, Diversity & Inclusion

UCL is committed to creating an inclusive and diverse environment. We particularly welcome applications from Black, Asian, and ethnic minority candidates, disabled people, and women, especially for roles at Grades 9 and 10.

How to Apply

Please complete your online application by 25 June 2025. In your supporting statement, demonstrate how you meet the essential criteria using clear examples from your experience.

For role-specific questions: mgmt-hrsom@ucl.ac.uk
For accessibility or application support: mgmt-hrsom@ucl.ac.uk

Learn more about UCL Ways of Working: www.ucl.ac.uk/ways-of-working


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