About Us
We’re not just about bowling—we’re about making memories. Our venues include Escape Rooms, Karaoke, 4D Laser Arenas, Arcades, Soft Play, Pool Tables, cocktail bars, and delicious food. With something for everyone, we’re as much fun to work at as we are to visit.
The Role
As a Customer Service Assistant, you’ll be at the heart of the action—welcoming guests, handling bookings, hosting events, preparing food and drinks, and helping run our entertainment zones. One moment you might be guiding a group through an escape room, the next you’re behind the bar or helping customers at reception.
No two days are the same—and that’s just how we like it!
Your Responsibilities:
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Delivering a friendly and welcoming experience to every guest
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Managing bookings and answering customer enquiries
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Preparing and serving food and drinks
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Hosting activities like laser tag, karaoke, or escape rooms
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Keeping all areas clean, safe, and fun
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Spotting sales opportunities and upselling where appropriate
What We’re Looking For
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Energetic, enthusiastic, and comfortable in a fast-paced setting
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Strong communication and customer service skills
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A team player with a can-do attitude
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Detail-oriented and organised
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Fully flexible, including evenings, weekends, and holidays
Perks & Benefits
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Free Bowling for you, friends & family
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Free food during shifts over 6 hours
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Retail and tech discounts (Tenpin Treats)
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Enhanced parental leave
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Medicash healthcare support
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Free counselling & Employee Assistance Programme
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Long service awards & instant recognition rewards
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Career progression – many of our managers started just like you!
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Recommend-a-Friend bonus
What’s Next?
Ready to bring the fun and build your career with us? Click Apply now and complete our super-fast 2-minute application!
APPLY