Customer Assistant

Job Type: Contract
Job Location: Scotland
Company Name: Lidl

About the Role

At Lidl, we’re a team that supports one another to achieve excellence—together. As a Customer Assistant, your day will never be dull. Whether you’re on the tills, stocking shelves, or baking fresh goods, you’ll be keeping the store running smoothly and delivering outstanding service.

You’ll be the face of Lidl—ready to help customers, maintain high store standards, and thrive in a fast-paced environment. Every shift brings variety, challenge, and the chance to make a real impact.

What You’ll Do

  • Provide friendly, professional customer service on the shop floor and at tills

  • Unload and process deliveries efficiently

  • Restock shelves and rotate stock to maintain freshness

  • Bake and present fresh products in the in-store bakery

  • Keep the store clean, safe, and well-organised

  • Merchandise and manage the middle aisles for Non-Food items

What You’ll Need

  • Previous experience in a fast-paced retail or customer service environment

  • A proactive attitude and the ability to adapt to changing priorities

  • Strong communication skills and team spirit

  • Flexibility to work various shifts, including early mornings and late evenings

  • A friendly, positive approach and willingness to learn

What You’ll Receive

  • £12.75–£13.65/hour + £2/hour on bank holidays + £3.50/hour night rate

  • 30–35 days’ holiday per year (pro rata)

  • 10% Lidl in-store discount

  • Pension scheme

  • Enhanced family leave

  • Long service awards

  • Career development opportunities including progression to Freshness, Non-Food, or Bakery Specialist roles

  • Supportive, inclusive, and respectful team environment

  • Full training and development

Why Lidl?

We believe in rewarding hard work and providing opportunities to grow. From our structured training to our inclusive team culture, Lidl is a place where you can build a long-term career. Whether you’re just starting out or looking to develop new skills, we’ll support you every step of the way.

Ready to Apply?

If you’re motivated, customer-focused, and ready to take on a new challenge, apply now to join the Lidl team and start making a real difference.

Please note: Employment is subject to the receipt of satisfactory references and, where requested, a Disclosure and Barring Service (DBS) check.


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