Join the World of Designer Toys at POP MART!
POP MART is not just a retailer—it’s a global pioneer in art toy culture. Since 2010, we’ve built a creative empire around collectible pieces and character-driven experiences. With original IPs like Molly, Skullpanda, LABUBU, and global collaborations with Disney, Sanrio, and Universal Studios, we’re making waves in the lifestyle collectibles market.
We’re expanding across the UK and are on the lookout for energetic, customer-focused Retail Assistants to join our team in London. This is a fantastic opportunity to grow with one of the fastest-growing lifestyle brands in the world.
What You’ll Be Doing
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Deliver exceptional customer service and build strong rapport with shoppers
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Handle sales transactions and manage daily opening/closing cashier procedures
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Support all aspects of store operations including stock management and merchandising
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Collaborate with your team to drive store performance and meet sales goals
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Resolve customer concerns and escalate issues when necessary
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Maintain a welcoming, visually appealing, and clean store environment
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Work flexible shifts including weekends, evenings, and public holidays
What We’re Looking For
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Fluent in professional English (verbal and written)
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Strong interpersonal and customer service skills
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Proactive and approachable with a team-oriented mindset
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Passion for collectibles, art, toys, or youth lifestyle trends
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Able to work in a fast-paced retail environment with changing priorities
Bonus Skills (Desirable but Not Essential)
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Luxury sales or lifestyle retail experience
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Multilingual abilities
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Interest in art toy culture or collectible design
What We Offer
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Monthly free POP MART toy gifts
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Performance-based bonus and commission
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Structured training and development plan
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Regular team social events
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Paid rest breaks
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Company pension scheme
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A diverse and inclusive company culture
Application Requirements
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Full Right to Work in the UK (required)
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Experience in retail or luxury sales (preferred, not essential)
Job Type: Full-time | Permanent
Pay: From £26,000/year
Schedule: 8-hour shifts | Monday–Friday + Weekend Availability
Work Location: In person (London POP MART Stores)
APPLY