Manager, Global Payroll

Job Description

What You’ll Be Responsible For:

• Lead, mentor, and develop a high-performing global payroll team by fostering a culture rooted in accuracy, accountability, and service excellence.

• Oversee a diverse payroll team, handling full people-management responsibilities such as hiring, coaching, performance evaluations, and promoting diversity, equity, and inclusion.

• Build a customer-focused payroll function by implementing strong controls and efficient processes that deliver timely, accurate, and responsive payroll services across all global regions.

• Address and resolve complex payroll inquiries, ensuring a seamless and high-quality employee experience.

• Collaborate with external partners including payroll vendors, local authorities, tax advisors, and auditors to maintain compliance and accuracy.

• Work closely with company leadership and internal stakeholders to align payroll operations with broader business goals.

• Maintain secure, accurate, and confidential payroll records that comply with all regulatory standards and data protocols.

• Contribute to other duties and initiatives as needed.

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What You’ll Need to Succeed:

• Significant experience managing payroll operations in a global corporate environment, including leadership of multi-member teams.

• Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent; PCP certification from the Canadian Payroll Association is a plus.

• Demonstrated leadership skills and experience coaching and guiding teams to success.

• Deep familiarity with payroll systems such as ADP, Workday, and Dayforce.

• Hands-on experience using Workday’s payroll processing module.

• Solid technical knowledge of global payroll requirements, including year-end reporting and tax regulations.

• Background in leading payroll system implementations and managing related projects.

• Strong focus on building inclusive and diverse teams that work collaboratively toward shared objectives.

• Ability to set strategic direction, empower teams, and drive high-impact outcomes.

• Skillful in prioritizing, solving problems, and managing projects effectively.

• Known for fostering growth, development, and accountability within teams.

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Who You Are:

• Solutions-Oriented – You proactively identify opportunities and drive improvements without waiting to be asked.

• Growth-Minded – Always learning and experimenting, eager to grow your knowledge and share it with your team.

• Resilient and Adaptable – Calm and thoughtful under pressure, focused on turning challenges into opportunities.

• Collaborative Partner – You build strong relationships across the organization and streamline communication and processes.

• Constructive Challenger – You’re not afraid to ask the hard questions to ensure the best possible outcomes.

• Strong Communicator – You convey ideas clearly, inclusively, and with a focus on transparency.

• Strategic Thinker – You understand how your work supports larger organizational objectives and collaborate accordingly.

• Dependable Leader – You take full ownership of your work, ensuring reliable and consistent results.

• Team Builder – You raise the bar for excellence and are committed to helping your team grow and thrive.

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Our Guiding Principles:

• Step Up – Be an example of what it means to lead with integrity and live our values every day.

• One Team – Foster an inclusive, respectful, and empowering workplace for everyone.

• Customer Obsessed – Make our customers’ success the center of all that we do.

• Go Fast, Be Agile – Prioritize speed and simplicity over perfection and complexity.

• Play to Win – Build a thriving, profitable business for our customers, team, and stakeholders.

• Neighbours & Allies – Make a difference by giving back to our communities and standing up as allies.

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