Customer Service Assistant Over 18

Job Location: England
Salary: Not Mentioned
Company Name: Tenpin

About Us

Are you looking to work in a fun, fast-paced environment where your confidence, energy, and positive attitude are what matter most? Great—we’ll teach you the rest!

At Tenpin, we do more than bowling. Our entertainment centres are packed with fun for all ages:
 Bowling
 Karaoke
 Escape Rooms
 4D Laser Arena
 Soft Play
 Arcades
 Bars with cocktails
 Delicious food

We’re all about fun—it’s in our DNA. Come and help us entertain!

The Role – Customer Service Assistant

As a Customer Service Assistant, you’ll play a key role in delivering an outstanding experience for every guest.

You’ll:

  • Greet and assist customers at reception

  • Take bookings and answer enquiries

  • Prepare and serve food & drinks

  • Host experiences like Laser Arena, Karaoke, and Escape Rooms

  • Keep areas clean, tidy, and fun-ready

  • Spot sales opportunities and promote offers

Every day is different—you might be running the Laser Arena one minute and shaking cocktails the next!

What We’re Looking For

  • Positive, enthusiastic attitude

  • Great communication and customer service skills

  • Able to multitask in a busy environment

  • Flexible availability (evenings/weekends essential)

  • Team player with strong attention to detail

  • Friendly, helpful, and proactive

Fantastic Benefits

  • Free Bowling for you, family & friends

  • Free Food on shifts over 6 hours

  •  Retail discounts, Smart Tech, and Best Doctors via Tenpin Treats

  •  Enhanced Maternity/Paternity/Adoption Leave

  •  Free counselling & EAP support

  •  Long Service Awards & Recommend a Friend bonuses

  • Medicash health support

  •  Life assurance (2x salary)

  •  On-the-Spot Recognition Rewards

Career Development

Want to grow with us? Many of our Managers started as Team Members. We believe in developing great people and offering real opportunities to progress your career.

Ready to Apply?

Hit “Apply Now” and complete our quick 2-minute application form. We can’t wait to meet you!

Ref: INDFOH


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