Customer Assistant – Service

Job Location: United Kingdom
Salary: Not Mentioned
Company Name: Morrisons

About the Role

Are you friendly, approachable, and passionate about great customer service? At Morrisons, we’re looking for Customer Assistants to join our Service departments. You’ll play a vital role in delivering an outstanding experience for our customers – whether that’s on the checkouts, at the self-serve tills, or supporting across departments like Market Street and Replenishment.

This is a hands-on, customer-facing role where you’ll be empowered to help, guide, and create meaningful shopping experiences.

Key Responsibilities

  • Greet and serve customers in a warm and helpful manner

  • Operate checkouts, self-serve tills, and kiosks with confidence

  • Support the replenishment of stock and ensure shelves are well presented

  • Work flexibly across various store departments as needed

  • Maintain a clean, safe, and welcoming environment for customers and colleagues

  • Assist with customer queries using your initiative and problem-solving skills

  • Uphold high standards of food safety, hygiene, and health & safety

What You’ll Need

  • A helpful and positive attitude

  • Great communication and people skills

  • Ability to work in a fast-paced and varied environment

  • A proactive approach and willingness to learn

  • Confidence using basic equipment (training provided)

  • Must be over school-leaving age (16+ in most parts of the UK)

  • Some roles may require applicants to be over 18 due to safety regulations

What We Offer

  • Fully flexible shift patterns to support work/life balance

  • Six weeks holiday (including bank holidays)

  • 15% discount in Morrisons supermarkets and convenience stores (from day one)

  • Additional 10% discount card for a friend or family member

  • Career progression and professional development opportunities

  • Subsidised café or staff shop options

  • Competitive pension and life assurance schemes

  • Access to Aviva Digital GP and other healthcare/well-being services

  • Morrisons MyPerks: exclusive discounts at major retailers, cinemas, gyms & more

  • Family-friendly policies: maternity/adoption leave, neonatal & fertility leave

  • Optional charity donations via payroll

About Morrisons

We’re one of the UK’s largest supermarkets, serving over 11 million customers weekly. What makes us different? We prepare more fresh food in-store than any other UK supermarket and take pride in providing excellent value and service. From fresh bakers to fishmongers, our people bring food to life.

At Morrisons, “What we make, makes us who we are.” We’re proud to be both Foodmakers and Shopkeepers — and we’re always looking for people like you to join our journey.

How to Apply

Click Apply Now – it only takes a few minutes! We’ll be in touch shortly, so please keep an eye on your email and phone.

Need support? If you need help completing your application or require adjustments at any stage, please email: resourcing@morrisonsplc.co.uk.


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