Host

Be the First Face of Something Extraordinary

Join the launch team of Café Linea, an ambitious new restaurant and bakery brand debuting in one of London’s most iconic, Grade II*-listed locations in Chelsea. With a stunning all-year-round terrace overlooking a picturesque green and a culinary offering spanning breakfast through to late-night spritzes, Café Linea is set to become a modern classic on London’s dining scene.

We are now hiring an experienced, charismatic Host/Hostess to lead the guest experience from the very first “hello.” If you’re driven by people, service, and the excitement of shaping a new hospitality brand, we want to hear from you.

Your Role – What You’ll Do

As our Host/Hostess, you’ll be the first point of contact for every guest and the anchor of our front-of-house operations. You’ll combine poise, professionalism, and warmth to deliver a truly memorable welcome, while ensuring the smooth coordination of reservations and guest flow throughout each service.

Guest Relations & Service

• Greet every guest with genuine hospitality and a welcoming smile

• Manage seating and table rotation using SevenRooms (or similar)

• Coordinate reservations, walk-ins, and special requests across multiple service periods

• Communicate clearly with servers and kitchen to maintain pace and guest satisfaction

• Support menu introductions and seasonal promotions at the door

• Maintain an organised, elegant reception area and guest-first mindset

• Thank and farewell guests, building lasting rapport and encouraging return visits

Team Collaboration & Operational Oversight

• Work closely with management to optimise floor plans and guest experience

• Support in managing event enquiries, shift scheduling, and feedback loops

• Lead by example, especially during peak shifts – calm, positive, and composed

• Maintain records of guest preferences and use data to personalise service

• Champion service steps and standards that align with the Café Linea brand

Continuous Improvement & Standards

• Identify and implement improvements to guest flow and FOH efficiency

• Support private events and work closely with Events by Linea team

• Ensure high standards of cleanliness, health & safety, and compliance

• Proactively resolve guest concerns or feedback with professionalism

What Makes You a Fit

Essential Qualities

• Exceptional interpersonal and communication skills

• Warm, composed, and naturally people-focused

• Confidence with booking systems (especially SevenRooms or Resy)

• Able to remain calm and efficient during high-pressure service

• Experience in a high-end hospitality or boutique hotel environment

You’ll Thrive If You’re:

• Passionate about creating standout guest experiences

• Excited to play a key role in shaping a new hospitality brand

• Hands-on, team-focused, and supportive of wider FOH/BOH collaboration

• Detail-oriented, organised, and operationally minded

• Driven to grow within a start-up environment and contribute to its success

What’s In It For You?

A Unique Opportunity

• Join a prestigious new opening in a landmark location

• Be part of the founding team shaping the future of a dynamic new brand

• Work closely with senior leadership and founders – your voice will matter

Perks & Rewards

• Competitive base salary + performance-based bonuses

• 28 days paid holiday (including bank holidays)

• Free meals on shift and generous staff discounts

• Tailored development and training opportunities

• Birthday gift and annual service rewards (dinner for you and a guest)

• Cycle to Work Scheme

• “Refer a Friend” bonus scheme

• Recognition and award programmes with meaningful prizes

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