About the Role
Join our collaborative Finance Team at Ecotricity as an Accounts Receivable Specialist. You’ll work in a fast-paced, high-volume environment where accuracy, attention to detail, and the ability to meet daily deadlines are key. You’ll manage customer payments, refunds, reconciliations, and queries—supporting smooth financial operations and customer satisfaction.
You’ll also take part in occasional projects and audits to help drive service quality and process improvement.
Key Responsibilities
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Post payments and resolve unassigned or unreconciled transactions
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Process customer refunds accurately and efficiently
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Communicate with business customers to obtain remittance information
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Handle customer cases using Salesforce, meeting CAB targets
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Perform accurate month-end reconciliations
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Deliver high-quality work and implement feedback
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Support and adapt to evolving systems and processes
About You
Essential Skills
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Strong verbal and written communication (English)
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Excellent numeracy and high attention to detail
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Proficiency in MS Office, especially Excel and Word
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Self-motivated and well-organised
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Comfortable working in a busy team
Desirable Skills
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Experience with billing systems (e.g., Junifer, Workday, SAP)
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Previous finance or cash allocation experience
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Analytical thinking and root cause analysis
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Skilled in data entry and deadline management
Benefits
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Hybrid working (2–3 office days/week)
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25 days annual leave + bank holidays (with buy/sell option)
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Healthcare plan, life assurance, and generous pension
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Employee discounts (retail, gyms, events)
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Cycle to work scheme, carpooling, and on-site parking
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Volunteering Day
About Ecotricity
Founded in 1995, Ecotricity is Britain’s greenest energy provider. We’re pioneers in building and supplying renewable energy through wind, solar, and green gasmills. Beyond energy, we also created the Electric Highway EV network, Ecotalk mobile service, and support Forest Green Rovers—the world’s greenest football club.
Flexibility Statement
Due to the dynamic nature of the business, you may occasionally be asked to take on tasks outside your standard role. This flexibility supports team collaboration and personal growth in a constantly evolving environment.
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