We are looking for a Client Service Representative to join our team.
Responsibilities
- Post about our products/services online (e.g. social media and forums)
- Create, share and respond to online reviews
- Participate in trade shows as a spokesperson for our company
- Network and build trusting relationships with potential customers
- Thoroughly understand our products and services to inform potential customers
- Use word-of-mouth marketing techniques, like referring our company to friends
- Monitor online comments and respond or forward to the Marketing department
- Assist in organizing marketing events
- Track customers’ preferences and suggest advertising and positioning ideas
- Provide feedback to the Marketing and Product departments regarding customers’ requests
- Track and report on competitors’ marketing activities
Skills
- Proven work experience as a Brand Ambassador, Promoter or similar role
- Strong social media presence on multiple platforms
- Experience creating online content
- Familiarity with scheduling tools for social media, like Hootsuite and Buffer
- Excellent communication skills
- Professional attitude
- An outgoing, friendly personality, and a desire to meet new people
- Experience in retail sales is a plus
- BSc in Marketing or relevant degree’
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Work Location:
- One location
Job Types: Full-time, Part-time
Pay: Up to $29.00 per hour
Expected hours: 40 per week
Additional pay:
- Bonus pay
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driver’s License (preferred)
Work Location: In person
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