We are looking for a IT Operations Analyst to join our team
Qualifications:
- A post-secondary degree or diploma in Computer Science, Cyber Security, or another relevant field
- Solid understanding of network protocols, security best practices, and incident response procedures
- Strong communication and collaboration skills to work effectively within a team environment
- Excellent problem-solving skills and the ability to work well under pressure
- One or more years prior experience delivering quality technical support
- Leadership mindset that owns problems and strives to be the best
- Able to demonstrate a proactive attitude, ownership, process improvements and problem analysis / resolution skills
- Able to describe, create and manage system documentation, including standard operating procedures, and routine status reports
- A self-starter with the ability to work independently or within a team
- Eligible to obtain Reliability Government security clearance and Controlled Goods approval
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