We are looking for a General Manager to join our team
GENERAL RESPONSIBILITIES
The Restaurant Manager is responsible for:
- Setting objectives and targets for beverage unit/bartenders
- Determining staff scheduling needs and recruit staff
- Performance Management for bar staff
- Assessing development needs and train and coach staff
- Conducting accurate inventory counts
- Delegating duties and tasks to staff to meet objectives and maximize resources
- Setting and monitoring quality and service standards for staff
- Communicating company policy, standards and procedures to staff
- Directing and managing staff members to meet standards and objectives
- Ensuring staff operate within company policies
- Overseeing the preparation and presentation of beverages to meet set standards
- Resolving customer complaints promptly
- Monitoring cleanliness and hygiene of bar area
- Overseeing accurate cash-up procedures and ensure necessary paperwork is complete
- Ensuring adherence to cash management procedures
- Ensuring adherence to stock control procedures
- Monitoring and ordering supplies
- Liaising with suppliers and sales representatives
QUALIFICATIONS
The Restaurant Manager must:
- 3+ years of F&B management and supervisory experience
- Solid leadership skills and experience recruiting, training and managing staff
- Extensive food and beverage experience, sound judgement and knowledge of operations
- Catering, banquet or group menu experience is an asset
- Ability to multi-task and perform calmly in a fast paced environment
- Excellent interpersonal and customer service skills with the ability to manage VIP clientele
- Exceptional organizational and communication skills
- Ability to read, write & speak fluent English
- Serving it Right
- Solid administrative skills including payroll, scheduling, ordering /inventory, report generating
- Flexible schedule including the ability to work days, evenings, weekends, holidays and extended shift
APPLY