We are looking for a New Business Account Strategist to join our team
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 2 years of experience in media account management or the advertising industry.
- Experience in a customer-facing role working with digital advertising products (e.g., Google Ads, Google Shopping, Google Analytics, etc.).
Preferred qualifications:
- Experience managing and customizing experience for a customer base.
- Ability to multi-task and to manage multiple projects at a time while paying strict attention to detail.
- Ability to take initiative, work with minimal guidance, lead, motivate, and work well with others.
- Ability to reaching out to customers, and assist them in adding value to their business.
- Excellent creative thinking and problem-solving skills.
- Excellent written and verbal communication skills.
Responsibilities
- Deliver against assigned customer goals, while prioritizing and delivering an outstanding onboarding experience to Google’s advertisers.
- Work closely with colleagues in New Business Sales (NBS) and Google Customer Solutions (GCS) Sales to deliver seamless customer handovers and to ensure a Googley customer experience.
- Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
- Communicate proactively with customers, via phone and email.
- Provide strategic advice and help our advertisers get the best return on their advertising investment by working closely with them in a consultative role.
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