Reverse and Returns Logistics Manager

Job Category: Logistics Manager
Job Type: Full Time
Job Location: United States
Company Name: Google

We are looking for a Logistics Manager to join our team

Minimum qualifications:

  • Bachelor’s degree in HR, Business, a related field, or equivalent practical experience.
  • 7 years of experience in a customer or client-facing role supporting logistics operations.
  • 7 years of experience working in domestic and international environments managing vendors (i.e., suppliers, manufacturers) or Third-Party Logistics.
  • 5 years of experience managing operations and leading cross-regional teams.

Preferred qualifications:

  • MBA or Master’s degree in a related field or CSCMP certification.
  • 7 years of experience using data analysis to drive decision making.
  • 7 years of experience building relationships with stakeholders or clients.
  • Experience in data center equipment environments or computer component manufacturing.
  • Knowledge of SQL, analytics and Operations Six Sigma certification or other relevant operations coursework.
  • Excellent problem-solving skills, with the ability to apply structured thinking and logic to your work and provide solutions to challenge.

Responsibilities

  • Develop, update and communicate the reverse logistics de-population, rack removal, RMA and rack movement plans by site for Global Server Operations (GSO) logistics.
  • Ensure accurate and understandable de-population, rack removal, battery decommission, rack movement, and reverse logistics documents are available to all 3PL partners and ensuring Third-Party Logistics (3PL) training is documented.
  • Be responsible for process improvement recommendations, change management, standardization of user documentation, creating processes that drive action, and preventing decommisions from missing service level objective (SLO) promises.
  • Be accountable for 3PL Centralized Reverse and Return Merchandise Authorizations (RMA) teams working blockers and bugs that inhibit the GSO team from meeting or beating SLO’s.
  • Be the subject matter expert on all Google systems utilized to plan and execute reverse logistics and rack move functions.

APPLY

 

Sorry! This job has expired.