We are looking for a Delivery Executive to join our team
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 7 years of experience in program management, client services or management consulting.
- Experience delivering enterprise digital transformation projects to customers. (e.g., cloud migrations or multi-cloud transformations across data warehousing and analytics, application development, or cybersecurity solutions).
- Experience with Cloud based Contact Center solutions such as call containment, customer satisfaction, cost reduction, etc.
- Experience with migrating to cloud based contact center solutions.
- Ability to travel up to 50% of the time as required.
Preferred qualifications:
- MBA or Master’s degree in Computer Science, or a related technical field.
- Experience in leading cloud-based transformation programs and software development solutions.
- Experience working with new and emerging technologies, methodologies, and solutions in the cloud and broader enterprise technology transformation space.
- Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
- Experience with programs pertaining to data and analytics systems and implementations.
Responsibilities
- Articulate and enable the path to digital transformation, technology adoption, and cloud transformation for strategic pursuits including workload prioritization, organizational and cultural readiness, capability adoption, and goal clarification.
- Hold accountability to customers at the board and executive-level to ensure the program realizes financial benefits, business objectives, and transformational outcomes.
- Define the overall governance model and services delivery plan for the account and establish a cadence to manage the ongoing delivery of the plan.
- Lead the delivery of multi-functional, large-scale Google Cloud transformation projects, as well as manage a partner ecosystem (i.e. product and services).
- Manage the presales scoping lifecycle, customer requirements, and regularly track them to meet the expected outcomes and timelines, stakeholder communication, relationship management, and building mitigation plans as the program evolves.
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