Company Overview
Places Leisure is a social enterprise specialising in the development & management of leisure facilities on behalf of local authorities. Our company mission is to create “Active Places and Healthy People” through a diverse programme of activities, participating in national initiatives, through developing partnerships both locally and nationally and through the passionate, dedicated and well trained teams working at our centres. We strive to: Engage: We look to build positive relationships and partnerships by engaging with the communities we serve, our local authority clients, our external partners and internally with our own teams. Enhance: Through being passionate, energetic and proactive, we strive to enhance these relationships and add value to them to ensure we are continuously improving every aspect of our service. Exceed: In every aspect of the service we provide, we aim to exceed people’s expectations by going the extra mile.
More About Your Role
As a Second Line Technology Support, you will be responsible for providing technical assistance and support to our colleagues, ensuring the smooth operation of our Support Desk Services and resolving any software or hardware-related issues they may encounter.
This is a full-time position that involves handling incoming requests and providing remote and Central Support Office IT Assistance, along with onsite as required.
More About You
- Committed to own continuing professional development.
- Demonstrable commitment to providing a professional customer service to colleagues, members, and stakeholders.
- Ability to maintain confidentiality and information security in line with our data protection policy and guidance.
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