Account Development Representative

Where We Work

Udemy’s headquarters is located in San Francisco, with additional offices across the U.S. and globally in Australia, India, Ireland, Türkiye, and more. We operate on a strong hybrid model, with major hubs in San Francisco, Denver, Ankara, Dublin, Mexico City, and Melbourne. This hybrid role requires in-office presence three days a week at the nearest Udemy office.

What You Bring

Strong Communicator: You listen actively and approach conversations with curiosity to truly understand a prospect’s needs, challenges, and goals. You’re clear and persuasive when conveying Udemy Business’s value, and you build trust through meaningful dialogue.

Highly Coachable: You thrive on feedback and are always eager to learn and adapt. You embrace new sales tools, techniques, and trends, and you embody a “Courageously Experimental” mindset—constantly testing and refining your approach.

Master of Time Management: You know how to prioritize what matters most—whether it’s outreach, follow-up, or lead qualification. You’re efficient, organized, and excel at managing your calendar to stay focused on high-impact activities.

Driven and Resilient: You set ambitious goals and pursue them with determination. You’re energized by challenges, view setbacks as learning opportunities, and are undeterred by failure—seeing it as a stepping stone to growth.

About the Role

As an Account Development Representative (ADR), you’ll play a vital role in growing Udemy’s presence in the EdTech space and driving our mission to become the world’s leading learning organization.

You’ll work alongside Account Executives to target Fortune 1000 companies, delivering insightful messaging that highlights the value of Udemy Business. With access to cutting-edge sales tools, you’ll hone your prospecting skills and build a foundation for a thriving career in sales—or wherever your aspirations take you.

Our top-performing ADRs live Udemy’s core values: Always Learning, Individually Humble, Collectively Proud, Results Driven, Earnestly Authentic, and Courageously Experimental—and they’re passionate about making an impact.

What You’ll Do

• Build a qualified sales pipeline across the Americas Enterprise segment using phone, email, LinkedIn, gifting, and ABM-driven strategies.

• Craft compelling narratives to communicate Udemy Business’s unique value to a wide range of stakeholders, including leaders unfamiliar with our brand.

• Leverage tools like Salesforce, Salesloft, ZoomInfo, LinkedIn Sales Navigator, Qualified, Orum, and Gong to improve performance and streamline outreach.

• Partner with Account Executives to identify buying signals and strategically drive brand awareness and high-value meetings.

• Develop core sales competencies, including territory planning, call effectiveness, time management, and digital strategy.

• Contribute to Udemy’s inclusive and collaborative culture by uplifting yourself and others in a hybrid work setting.

What You’ll Bring

We believe in hiring for potential and aptitude over rigid experience. However, a strong candidate may have:

• Customer-facing experience and a desire to grow into a sales career.

• At least 1 year of experience in lead qualification, business development, or a similar role with proven results.

• Exceptional verbal and written communication skills.

• Strong time management and organizational abilities.

• A recognizable growth mindset and drive for continuous improvement.

Compensation & Benefits

At Udemy, we value transparency in compensation. Actual pay will reflect several factors including experience, location, and relevant skills. This role includes:

• Competitive base salary

• Equity opportunities

• Comprehensive benefits package