About the Company
Paylocity is an award-winning provider of cloud-based HR and payroll solutions, helping businesses automate HR processes, manage payroll, attract and retain talent, and build strong workplace culture. Known for its intuitive, easy-to-use platform, Paylocity goes beyond basic HR functions to support the modern workforce. Employees enjoy comprehensive benefits, career development, and a collaborative environment where people come first.
Position Overview
The Account Maintenance Specialist is responsible for managing and maintaining client tax accounts, including state agencies’ rates, EINs, and deposit frequencies. This role ensures seamless client onboarding, accurate tax setup, and high-level customer service, collaborating closely with Tax, Client Services, Implementation, and Finance teams.
Key Responsibilities
-
Process SUI rates, EINs, and frequency exchanges
-
Update account numbers, deposit frequencies, and tax rates
-
Facilitate onboarding of new clients, including verifying data and importing demographic and pay history information
-
Manage tax codes: add, update, or inactivate codes as needed
-
Answer tax code hotline inquiries
-
Participate in User Acceptance Testing (UAT)
-
Maintain and update procedure documentation
-
Complete special projects as assigned by management
-
Perform other related tasks as required
Requirements
-
1–2 years payroll experience preferred; payroll service bureau experience a plus
-
Experience in high-volume payroll tax departments highly desirable
-
Knowledge of employment tax concepts preferred
-
Proficiency in Microsoft Office, with advanced Excel skills
-
Strong attention to detail, organizational skills, and ability to collaborate across teams
Equal Opportunity Employer
Paylocity values diversity and inclusion and recruits, trains, compensates, and promotes employees regardless of race, religion, color, national origin, sex, disability, age, veteran status, or other protected classifications. Reasonable accommodations are available for applicants with disabilities.