About Us
At EDM Medical Solutions, we are revolutionizing the way women’s health professionals access premium medical products and services. As a trusted leader in the industry, we offer a one-stop shop tailored to OBGYN private practices, delivering unparalleled value through our dedicated account management, exclusive deals, and premium member benefits.
Position Overview
We are seeking a proactive and customer-focused Account Manager to join our team. This role is essential in building and nurturing relationships with our clients, understanding their unique needs, and delivering solutions that enhance their practices. A successful candidate will balance strategic account management with providing exceptional customer service, ensuring our clients feel supported every step of the way.
Key Responsibilities
- Build and maintain strong relationships with OBGYN private practices and other women’s health professionals.
- Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly and effectively.
- Promote EDM’s suite of products and services, aligning solutions with client needs.
- Work closely with internal teams to ensure smooth operations, timely deliveries, and superior client satisfaction.
- Identify growth opportunities within existing accounts to maximize value for both the client and EDM.
- Track and report on account performance, providing insights to enhance engagement and retention.
Qualifications
- Bachelor’s degree in Business, Healthcare Management, or a related field (preferred).
- 2+ years of experience in account management, customer service, or sales, preferably in the medical or healthcare sector.
- Strong communication and interpersonal skills, with the ability to build trust and rapport quickly.
- Proven ability to manage multiple accounts and prioritize tasks effectively.
- Familiarity with CRM software and proficiency in Microsoft Office Suite.
What We Offer
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health insurance and paid time off.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
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