About the job
If you would like to work with one of the area’s fastest growing companies, in an energetic and fun work environment this is the job for you! Northeastern Insurance is an award-winning company located in the heart of the Capital Region in Latham, NY. We are currently seeking an Account Manager to join our team. We offer an extensive benefits package and have been recognized as one of the Best Places to Work for 5 years in a row. Northeastern Insurance has been ranked in the Top 10 for both Largest Property & Casualty Insurance Agencies and Fastest Growing Companies in the area for the past 3 years, as well as ranked nationally with Inc. Magazine for Fastest Growing Companies in the Northeast. Our most recent expansion reflects our commitment to growth as it has more than doubled our office space.
Our company strives to maintain a good rapport with our clients and our business partners. We work with several major insurance companies such as Farmers, Allstate, Progressive, Travelers, Liberty Mutual, Safeco, Plymouth Rock, Selective, and many more. By joining our team, you will have the ability to grow with the company and a wide range of opportunities available as we continue to add more positions. We are looking for a highly motivated individual to contribute to the overall client satisfaction, retention, growth, and profitability of the agency. This individual will help support the company and our sales department by providing superior knowledge and service to current clients.
Responsibilities:
- Service existing policyholder accounts. Provide prompt and courteous service for billing, processing endorsements for policy changes, follow ups, etc.
- Issue policy documents to clients- such as ID cards, binders, certificates, and other relevant proofs of insurance when requested.
- Assist the Sales Team by identifying cross-sell opportunities with existing clients.
- Ensure compliance with policy procedures for both the agency and the carrier guidelines.
- Perform renewal policy reviews- review coverages, shop client’s policy to continuously find best rate, keep policy information up to date.
Qualifications:
- 1 Year Minimum of Insurance policy handling
- Active Property & Casualty Insurance License
- Relevant knowledge of insurance products and underwriting procedures
- Extreme attention to detail and precise verbal/written communication skills
- Highly motivated to help foster growth both individually and for the agency as a whole
- Knowledge of Microsoft Office (Excel, Word, Outlook)
APPLY